Front Office Staff
Front Office Staff
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The receptionists goal is to handle any questions visitors have and put them in first contact with relevant people within the hospital.
Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens forms and informative leaflets).
Train supervise and support company staff including receptionists security guards and call center agents.
Ensure timely and accurate customer service.
Handle specific customer complaints and requests.
Troubleshoot emergencies.
Qualifications :
Minimum Bachelor Degree (S1) from Healthcare Administration Business Administration or any related major
Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
Familiarity with front office management software electronic health records (EHR) systems and Microsoft Office Suite (especially Excel and Word).
Familiarity with front office management software electronic health records (EHR) systems and Microsoft Office Suite (especially Excel and Word).
Ability to handle a fastpaced environment and adapt to changing circumstances or unexpected challenges.
Additional Information :
BEWARE OF RECRUITMENT SCAMS
It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
