SALES TARGET ACHIEVEMENT
- Achieve personal sales targets sales per transaction and units per transaction as set by the Brand/Retail Manager.
- Maximize sales through effective link and crossselling techniques enhancing customer purchases.
CUSTOMER RELATIONS & CLIENTELING
- Cultivate strong customer relations with a warm and sincere Welcome to Guerlain establishing a positive rapport with clients.
- Apply Clienteling strategies to build longterm relationships understanding and catering to individual client preferences and needs.
- Provide accurate and personalized skin consultations for each client demonstrating indepth product knowledge and expertise.
- Act as an ambassador for service excellence ensuring every customer interaction reflects the highest standards of Guerlains customer service.
PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE
- Demonstrate products using the Dare to Be techniques aligning recommendations with the clients specific requirements.
- Propose and deliver tailormade services and consultations based on Dare to Be guidelines ensuring a unique and customized experience for every client.
VISUAL MERCHANDISING AND STORE OPTIMIZATION
- Ensure the stores visual merchandising (VM) is at its optimal level maintaining an attractive and enticing display for customers.
- Collaborate with the team to organize products and displays ensuring a visually appealing and organized store environment that enhances the customer shopping experience.
Qualifications :
WHAT WE REQUIRE FROM YOU:
- Showcase high professional standards and a genuine passion for the Guerlain brand representing its values and essence to clients.
- Provide exceptional customer service fostering memorable and personalized experiences for clients while building lasting relationships.
- Maintain an indepth knowledge of Guerlain products staying updated on the latest beauty trends and innovations to offer expert advice and recommendations.
- Utilize your expertise to meet and exceed sales targets effectively communicating product benefits and tailoring solutions to client needs.
- Remain open to learning new skills and techniques in the beauty industry adapting to new challenges and changes in the market.
Remote Work :
No
Employment Type :
Fulltime