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PRINCIPAL RESPONSIBILITIES:
Troubleshoot test and repair inverter equipment in accordance with Konecranes standards
Maintain and service inverters and associated equipment to ensure 100% customer satisfaction.
Perform remote onsite customer services troubleshooting and repairing of inverter equipment and related products at various Ports within North and South America.
Perform depotbased repair testing and recertification of inverters
Provide technical support to customers and technicians on site
Document and complete reports upon completion of each assigned job.
Follow all established safety rules and procedures including those established by the customer
Carry out on site root cause analysis on equipment failures.
Read understand and apply the contents of all OSHA ANSI CMAA HMI and other codes
or regulations pertaining to our industry. Refresh and update knowledge periodically.
Prepare proposals and pricing for customer repairs
Interact with customers and coworkers at a professional level able to work both independently and as part of a multitasking team.
Maintain all company issued equipment vehicle and assets in a safe and proper working order. Operate tools equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
Qualifications :
REQUIREMENTS:
High School Diploma and 2 years of experience in Industrial Field Service or related field. Associate Degree in a technical field preferred. Power and electronic service background required. 3 Years minimum Technical Service or Field Engineering background preferred. 3M soldering certification or experience with soldering of components on printed circuit boards preferred.
OTHER REQUIREMENTS:
AC/DC Power Conversion and Control experience. Strong verbal and written communication skills to communicate with and maintain effective relationships with customers. Knowledge of Mechanical principles electronics and AC/DC power distribution. Communication system knowledge. Ability to lift and move objects up to 70lbs. Ability to travel up to 20% some nights and weekends. Demonstrated ability to troubleshoot electrical and electronic circuits. Ability to read and understand electrical and electronic schematics and mechanical drawings. Ability to configure and repair communication hardware and software. Basic knowledge of electronic components and circuits and how they function.
Additional Information :
What we offer:
Benefits: Medical Plan Dental Vision 401k plan with a match from day one profit sharing identity theft protection accident insurance travel insurance and so much more!
Vacation: 2 weeks of vacation per year (prorated for the first year depending on start date). 512 years of service 3 weeks. 13 years of service 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Prorated the first year after 90 days of service
Holidays: 10 paid holidays per year
SALARY: $25 $32 an hour Pay is determined based on skills geographic location internal equity market/data analysis number of years of prior relevant experience degrees and/or certifications technical assessment score etc.
Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Remote Work :
No
Employment Type :
Fulltime
Full-time