Inside Sales Representative Port Solutions - Kearny NJ

REPORTS TO: TEAM LEAD INSIDE SALES

PRINCIPAL RESPONSIBILITIES:

Participate in Customer Contact Center Team which may include after hour support.

Collect required data to effectively handle the customers request.

Create quotes using the intranet and parts manuals as trained.

Assemble quotations follow up with prospects pursue and receive orders.

Highly motivated to achieve booking targets.

Follow up on all unclosed quotes (with a keen focus on quotes over $10K) with phone calls to the customer adding notes in the CRM with pertinent information to help close the sale or gain an understanding as to what can be done differently if the sale was lost.

Initiate contact with customers where their business with us has decreased stopped or not yet been initiated.

Work closely with the Outside Sales Team Order Management Team Analysts and Data Integrity Team to ensure proper customer support is provided.

Proactively engage customers with Konecranes full offering of service products.

Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.

Manage customer complaints with a positive result.

Other duties as assigned by Team Leader.

Afterhours and On Call Responsibility

5% Travel Requirement

Qualifications :

EDUCATION: 4 Year College Degree Required or equivalent experience. Knowledge of customer service and inside sales principles preferred.

EXPERIENCE: Qualified candidates should have at least 5 years of inside technical sales experience.

OTHER REQUIREMENTS:

PC proficiency including CRM Outlook Microsoft Word and Excel

Ability to multitask large volumes of inquiries by phone fax and email

Ability to multitask between multiple computer screens and programs

Proficient typing skills

Knowledge of SAP or equivalent business systems

Excellent organizational and problemsolving skills

Positive attitude and true willingness to help our customers

*KCN

Additional Information :

What we offer:

Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental Vision 401k plan with a match from day one profit sharing identity theft protection accident insurance travel insurance and so much more!

Vacation: 2 weeks of vacation per year (prorated for the first year depending on start date). 512 years of service 3 weeks. 13 years of service 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Prorated the first year after 90 days of service

Holidays: 10 paid holidays per year

All your information will be kept confidential according to EEO guidelines.

Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Remote Work :

No

Employment Type :

Fulltime