Developer Software Development Sys - Polarion ALM iObeya Developer
Developer Software Development Sys - Polarion ALM iObeya Developer
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Job Description
Engineering Applications Support Engineer
Summary: As an Engineering Applications Support Engineer at Western Digital you will be pivotal in ensuring the stability security and efficiency of our Engineering Applications including ALM Simulation and Analytics tools. This role demands strong technical skills in Automation Windows/Mac OS Microsoft SQL Database VMWare Security Windows Application Management and Web Application Management tools. Collaborating with various IT teams you will integrate and optimize engineering applications enabling our engineering teams to efficiently develop and deliver highquality products.
Key Responsibilities:
- Manage Windows or Mac Applications.
- Provide technical support for Engineering Applications like Polarion and iObeya.
- Knowledge of JMP Minitab iObeya Ansys Beyond Compare SolidWorks MATLAB and BricsCAD is a plus.
- Handle installations upgrades and licenses for Engineering applications using Flexlm/SCCM tools.
- Resolve issues related to Server Connectivity Application Access and Client Configurations (Microsoft Software Center/MAC SelfService).
- Package document deploy and troubleshoot engineering applications collaborating with vendor partners and public forums.
- Strong troubleshooting skills for Win Batch Linux Shell Power Shell and Visual Basic scripts.
- Troubleshoot web applications hosted on Tomcat and Apache HTTP including Java runtime errors and malfunctions.
- Use system monitoring solutions like Nagios to ensure system health and performance.
- Develop and maintain documentation for system configurations processes and procedures.
- Understand cybersecurity principles threat modelling and risk assessment methodologies.
- Exhibit excellent analytical and problemsolving skills with attention to detail.
- Support a large user base providing platformasaservice.
- Experience with Application Management Dashboarding and License optimizations.
Qualifications :
Education:
Bachelors degree in Computer Science Engineering or a related field; or equivalent work experience.
Experience: .
- 2 years of handson technical experience in IT and software development.
- Proven experience in application and system support roles especially with Engineering Applications.
- Ability to maintain Windows & Mac operating systems.
- Programming skills in Java VB and C# .Net are a plus.
- Knowledge of Engineering Applications such as ALM and Analytical tools.
- Familiarity with MySQL or Oracle DB.
- Strong communication and collaboration skills effective in a team environment.
- Quick learner with the ability to collaborate with geographically distributed engineering teams
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
