Customer Success Manager Marketplace Italy mfd
Customer Success Manager Marketplace Italy mfd
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
About your tasks:
- You are part of the central platform team and significantly drive the marketplace activities within Shop Apotheke Europe in the Italian market.
- You are constantly in touch with your partners and develop strategies to support and optimize their performance.
- You are the first point of contact for your partners in case of questions
- You create regular analyses based on all relevant KPIs to ensure that targets are achieved
- You monitor and continuously improve partner satisfaction and the customer experience
- You have a good sense for new market developments and point out possible market opportunities to the partner
Qualifications :
About you:
- You have a successfully completed degree in economics marketing or ecommerce and / or a comparable professional qualification
- You have experience in the marketplace or ecommerce sector
- You have strategic thinking skills and ideally experience in the health sector
- You have very good time management skills
- You enjoy working with data
- You are willing to take on responsibility and are enthusiastic about marketplaces
- You are a good communicator and maintain relationships with internal and external stakeholders
- You have fluent Italian and English communication and negotiation skills
- Good German language skills complement your profile
Additional Information :
About your benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for your family or developing your skills we offer a wide range of different sitespecific benefits:
- Welcome days: We want you to feel at home with us from the very first day. Therefore we welcome you with our comprehensive onboarding program.
- Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club so that you can take advantage of a huge variety of sport offers.
- Mental Health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge.
- Work from Home: If your job does not require you to be present in the office we can arrange the place you work from individually even for up to 20 days a year anywhere in the EU.
- Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time. Click here to learn more.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Key Skills
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