Guest Relationship Officer in 5 star international chain hotels in China
Guest Relationship Officer in 5 star international chain hotels in China
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Job Description
Master the various facilities of hotel and business hours of all divisions.
Timely and accurately guide the guests into the hotel. And help to solve guests complaints.
Gather guests suggestions and report to superiors.
Front desk Check in/out assistance.
Timely processing of items left by guests in the hotel take the initiative to contact to help guests find them back.
Assist superiors for the VIP shuttle work and help during the VIP transaction.
Responsible for the operation in the lobby: staff grooming work discipline quality of service as well as public areas cleanness orderly and equipments in good condition.
Pay attention to VIP and special requirements of booking timely update of relevant information to ensure that VIP and special guests book and stay in good working order in the lobby to receive or welcome guests
Qualifications :
1. Good English speaking.
2. Interested in the hospitality industry with hotel work experience is preferred.
3. With a sense of service and adaptability
4. Obtained a bachelor degree from 2 years or above (for work visa).
Additional Information :
Salary negociated with free food free accommodation free flights.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
