UX Designer Retail Concept Operations
UX Designer Retail Concept Operations
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Job Description
We are on the journey to transform our digital capabilities bringing core business processes people data & technology together an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change dare to question and want to make a difference. If that sounds like you come and join us. Together we can do great things!
We are the team that delivers the operational capabilities needed to Retail Concept Business of IKEA as a franchisor. We are a group of highly entrepreneurial IKEA enthusiasts that provide modern solutions tools and frames to all of IKEA to elevate and harmonize the global digital footprint of this iconic home furnishing retailer. It means that we are responsible for the digital experiences and technical enablers across retail experiences brand & marketing learning and development which covers IKEA.com IKEA.net Digital Design System Digital Retail Guidance IKEA Knowledge Graph Learning Solutions Digital Optimisation Domain Modular Content and more.
IKEA in its 80 yearlong experience as a home furnishing retailer accumulated a remarkable body of wisdom. Now we are on a journey to make this everevolving wisdom easily findable searchable friendly and impactful.
About the job
In this job you will be designing within the channels team that owns IKEA.com Global and IKEA.net that serves more than 200 000 coworkers across the globe in close collaboration with developers content specialists channel leaders and more. You will help your channel team create and curate specialized content that tells the story behind products and initiatives inform and guide about IKEA Concept and what IKEA stands for.
About you
Each time a customer meets IKEA at any customer meeting point that meeting represents IKEA as a whole. We want people that can take the responsibility of serving every coworker seriously and with the understanding of scale towards the billions of customers who should always look forward to their next visit to IKEA.
We want you to be extremely passionate about user happiness and to be able to achieve that have a very high entrepreneurial spirit. Falling in love with problems and not solutions is a major success factor for this job. Our 12 franchisees across 60 markets are depending on the solutions you will create. So being service minded about user outcomes is a must. We expect you also to be passionate about efficiency. Imagine every coworker wasting 1 minute looking for information. That is 200000 minutes or 138 days in total!
To be successful in this role the following knowledge skills and experiences would be valuable:
Indepth and demonstrableexperience in Figma.
Ability to create visually stunning interfaces with technical limitations in mind.
Asolid portfolio that demonstrates your ability to design beautiful and impactful experiences.
Being able to create journey maps experience flows wireframes are natural expectations for this job as well as data literacy and digital UX patterns.
A naturally empathetic mind that can combine analytical and emotional that allows you to break down complex information organise it and present it in a clear and engaging way.
Proficient English language skillswith the ability tocater to nonnativeaudienceswith storytelling skills.
Knowledge and proficiency about web technologies and web design.
Experience working for or with an IKEA company. Alternatively a great passion for IKEA and home furnishing business.
The ability to build trusting relationshipsand longterm partnerships with stakeholders at alllevels.
Workshop facilitation in a way that creates lasting impact and can produce tangible results.
Handson experience with Digital Accessibility and Inclusive Design.
Awareness about the complexity of the operations of a company like IKEA.
Additional Information :
This role is fulltime and based in Malm.It sits in the Digital Capability Area of Retail Concept and reports to UX Manager. This role is hybrid working you will spend most of your time in the office with some flexibility to work from home.
At IKEA we are looking for people who believe everyone deserves a seat at the table.Youre welcome no matter where you come from what you believe and what you look like. We dont even care how you have furnished your home. Were interested in you simply because youre you.Even if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway.We believe that peoples different perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA wereall on the same project.
Interested Submit your CV in English by January 3rd. 2024 Applications with portfolios will be prioritised. If you have questions about the recruitment process please connect with
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
