CRM Business Analyst - Americas
CRM Business Analyst - Americas
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Business Analysis
- Be a main point of contact and resource for analysis within our Sales teams based in North and South America (Americas)
- Ensure a highlevel data quality standard is followed related to internal sales data within our databases and CRM. Among others:
- Carry out daily compliance tasks including checking contracts in terms of SOX
- Carry out regular reporting tasks upon request from stakeholders
- Carry out data cleanup exercises in alignment with the respective stakeholders
- Utilize existing data (internal and external dataset) to provide analysis of key drivers and KPIs in the region. Highlight positive and negative trends and opportunities concerning sales and regional KPIs.
- Support the Sales Team with monitoring contracts that are due to be renewed as well new deals in the pipeline. Perform analysis highlighting upsell potentials or other commercial upgrades before the final deal is pitched
- Proactively manage revenue assurance within the region. Ensuring alignment and governance across activation contracts and invoicing
- Prepare ad hoc reports and analysis to assist Sales and management as required
CRM
- Work on existing and develop new CRM (Salesforce) processes
- Validate proposed processes with peergroups before full rollout
- Explain/training of processes or changes to the broader Sales Team
- Understand feedback/change suggestions from the Sales Team and feed in a structured way to Sales Ops and/or CRMTeam
- Administrate and further develop CRM information and user guidance system
- Provide various stakeholders CRM support
- Special Cases: work with CRM and Sales Operations to provide guidance on nonstandard requests to sales document those to create an archive identify preventive actions
Additional Information :
At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
