REQUIREMENTS:
- Experience 5 years
- Strong experience in ServiceNow Development specializing in Service Portal ServiceNow integration Webservices ITSM and ITOM
- Handson experience in ServiceNow integrations with thirdparty systems.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions Business Rules Client Scripts Jelly scripting Angular JS)
- Experience in communicating effectively with users other technical teams and management to collect requirements describe software product features and technical designs
- Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
- Excellent communication and interpersonal skills
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and nonfunctional requirements and being able to define technologies patterns and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements schedules and activities.
- Being able to lead/support UAT and production rollouts.
- Creating understanding and validating WBS and estimated effort for given module/task and being able to justify it.
- Addressing issues promptly responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications :
Bachelors or Masters degree in computer science Information Technology or a related field.
Remote Work :
Yes
Employment Type :
Fulltime