District Manager
District Manager
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Salary Not Disclosed
1 Vacancy
Job Description
WHATS THE JOB
At Dexterra we create exceptional customer experiences that make our clients shine. Powered by passionate people we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As a District Manager you will be a highly valued primary representative for Dexterra. In this role you will work with management team members and enabling support functions in supervising multiple account operations. The District Manager has the primary mission of fostering client relationships and negotiating client contracts to increase new business opportunities and profitability for the Company. District Managers foster long term relationships by delivering operational excellence to meet client and customer needs.
Key Responsibilities:
- Maintain a visible presence at the account level to foster and strengthen relationships with all clients
- Embed client retention as a daily process through thoughtful actions and attitudes using the Tenacity Client for Life methodology
- Develop and maintain a strong understanding of client needs and tailor services to meet their specific requirements
- Align key Dexterra contacts with like positions within the client organization to create a strategic web of influence
- Identify gaps and opportunities and determine root causes in operating standards and overall client satisfaction
- Communicate performance expectations clearly monitor and reward performance to ensure that plans goals and budgets are met
- Identify new opportunities to market and sell new products and services within existing clients or to new clients
- Utilize the Miller Heiman sales methodology and process to enhance selling strategies and outcomes
- Oversee the management team to ensure operational strength through quality checks and other methods
- Facilitate regular team meetings to ensure alignment on goals and objectives and to address any issues or concerns
- Foster a culture of continuous improvement encouraging innovation and efficiency in operations
- Ensure compliance with all company policies and regulatory requirements
- Manage budgeting and forecasting processes ensuring financial targets are met
- Provide leadership development and mentoring to management team members enhancing their skills and career growth
- Ensure the implementation of health and safety policies to create a safe working environment for all employees
- Manage conflict resolution and address any issues or grievances promptly and effectively
Qualifications :
WHO ARE WE LOOKING FOR
- Undergraduate degree or diploma in one or more integrated facilities management services preferred
- Minimum of 5 years of management experience directing a team in facilities management or a related field
- Proven experience managing janitorial services with a preference for public sector experience in transit municipal work and hospitality
- Excellent communication and presentation skills both oral and written
- Ability to lead others by demonstrating empathy openmindedness and respect
- Familiar with health safety and environmental management systems
- Ability to travel between sites on a regular basis with travel required
- Strong interpersonal skills and the ability to build and maintain effective relationships with clients and team members
- A clear criminal record check is mandatory for this role
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Career advancement opportunities.
- Whereas other companies are downsizing we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disabilityrelated accommodations during the hiring selection process are available upon request.
#IND1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
