Customer Service Agent - French m f d
Customer Service Agent - French m f d
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
Please note Initially this position is offer as a Fixedterm contract for 1 Year
- Communicate between travellers Omio and in certain cases our transport providers
- Be the first point of contact for travellers across multiple channels (email phone social media) for any inquiries related to their travel plans (e.g. questions about payments and modifying bookings handling requests and complaints)
- Deliver and maintain a high level of service and customer satisfaction
- Support your team as the company grows and expands to different markets
Qualifications :
What you bring to the table
- You are a talented communicator and natural problem solver
- You speak French and English fluently
- You like taking ownership of cases and are passionate about helping customers
- You are well organised with a constant drive to optimise the way you work
- You already have experience in customer service or customer facing roles.
Additional Information :
Whats in it for you #LifeatOmio
- An attractive salary and benefits package
- Annual travel allowance to fund your trips and adventures
- Subsidised Urban Sport Club membership
- An educational budget for courses or workshops to help you gain even more skills
- Catered weekly lunches and monthly social events
- A diverse team of more than 45 nationalities
We encourage you to apply even if youre still developing some of these skills! We value diversity and welcome all applicants regardless of ethnicity religion national origin sexual orientation gender identity age or disability.
Intrigued Apply here in English.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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