HRIS Technical Application Specialist
HRIS Technical Application Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Working model hybrid
Team you will join the Application Engineering People & Process Automation team within the Technology department.
Level Professional (working in teams or individually on projects with emphasis on technical/discipline knowledge rather than managing people)
Location Chiasso Switzerland
Contract Permanent fulltime (36 h/week)
What your impact will be:
- Provide firstlevel support for HRISrelated inquiries and issues including troubleshooting and resolving system access data entry and functionality problems.
- Respond to user requests via ticketing system ensuring timely resolution and escalation of more complex issues to appropriate teams.
- Assist with the configuration maintenance and upgrades of HR systems to ensure optimal performance and user experience.
- Monitor and resolve system errors and integration issues between HRIS and other systems (e.g. payroll benefits recruiting learning).
- Collaborate with HR teams to develop and implement solutions for system improvements and enhancements.
- Maintain and update user access rights and permissions in accordance with company policies and security standards.
- Create and update documentation including user guides FAQs and training materials for HRIS users.
- Train endusers and provide guidance on HRIS processes best practices and system features.
- Assist in testing system updates enhancements and new module implementations to ensure functionality aligns with business needs.
- Ensure compliance with data protection regulations
Qualifications :
Your expertise:
- Bachelors degree in Information Technology Human Resources or a related field (or equivalent work experience).
- 23 years of experience in HRIS support HR IT or a related role.
- Strong knowledge of HR processes and systems including payroll benefits time tracking and talent management systems.
- Excellent problemsolving analytical and troubleshooting skills.
- Strong communication and interpersonal skills with the ability to explain technical concepts to nontechnical users.
- Ability to manage multiple tasks prioritize effectively and meet deadlines.
- Experience with ticketing systems (e.g.: Jira Confluence) is a plus.
- Attention to detail and a strong commitment to data accuracy and security.
- Fluent English (Written and spoken) is a must
Desirable:
- Familiarity and knowledge of Zucchetti as HRIS.
- Familiarity and knowledge of learning and performance applications (e.g.: Docebo Culture Amp etc.)
- Knowledge of the Google suite (Gmail Spreadsheet Slides etc.)
- Experience in system administration or HRIS implementation projects.
- Experience in an international environment
Additional Information :
How we work together:
An inclusive friendly and international environment (youll be working with colleagues from 10 countries and over 48 nationalities)
Shorter working week (36h as full time) with a half working day on Fridays
Flexible start and end of the working day with core hours from 10:00 to 4:00 pm
Possibility to work from anywhere for a period of time per year defined according to local regulations
How we learn together:
FriYays: half a day on Friday morning with a nomeeting mandate and dedicated to deep work personal growth learning and training and/or focus time.
Professional and managerial skills development training paths access to elearning platforms such as Oreilly Udemy Coursera (depending on the department) and to our internal platform offering bespoke training content
Other perks:
2 paid days off per year for volunteering purposes
Occasional social events to foster connections among colleagues
Travel industry discounts and flash exclusive staff fares
We support our employees through lifes significant moments with leave options (e.g parental responsibilities marriages bereavements relocations etc.) in line with local laws.
Wish you were here We do too!
Selection process steps*:
HR interview (30 minutes)
1st interview (Manager 1 hour): soft skills technical knowledge
2nd interview Possible final meeting (Manager Director 30 min)
Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race gender age sexual orientation religion gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Please submit your resume in English
Please submit your resume in English
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
