Customer Service Advisor
Customer Service Advisor
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Job Description
This role sits with one of Daisy Communications brands XLN for Small Business
Salary: 22308.00 per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday between the hours of 8:30 17:30 (37.5 hours per week)
Key responsibilities:
- Delivering world class service.
- Upselling and promoting products to customers through excellent service.
- Ensuring all queries are dealt with promptly and professionally.
- Ensuring data is always captured accurately.
- Taking ownership & responsibility for enquiries and resolving any issues.
Qualifications :
- Previous customer service experience is required.
- Previous experience in a leadgeneration environment is desirable but not essential.
- A confident communicator we want people who can have great conversations with our customers.
- Passionate individuals with the willingness to take ownership of the call.
- A team player who works well with others and has a love for delivering service.
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UKs no.1 Telecoms company in 2023.
Here are some of the benefits that we offer
- 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days!
- 500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1200 retailers
- An additional day off on your birthday or if youre getting married
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
