876 - M365 Administrator - PGS Portuguese
876 - M365 Administrator - PGS Portuguese
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes any of the following: the existing payment method is expired declined by the bank. The freelancer will support the customer by assisting them to readd their payment.
Qualifications :
Requirements:
- Fluency in German &English
- Superior communication skills including active listening
- General knowledge on M365 technologies (Exchange SharePoint Teams DNS PowerShell etc.)
- Experience with O365 web applications and feature sets
- Excellent problemsolving skills
- Strong interpersonal skills
- Persuasion skills are a plus
- A positive attitude and the ability to build relationships with clients
- Ability to speak a second language may be advantageous
To be considered for this this project candidates MUST have the following device requirements:
- Computer that is not joined to another companys domain neither managed by any remote management inventory systems or tools. Preferred:
- Dedicated laptop or PC for this project with no additional work or personal software installed
- OR have a PC with DUAL boot where in boot1 you can have personal and work partition and in boot2 you can have an environment dedicated to the project
- OR have an additional USER profile dedicated only for this project with no other software running
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB Ram (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- Ethernet connection required
- For security requirements freelancers will not connect to the provided systems and tools using WiFi
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rdparty antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise cancelling (not a phone headset)
- Webcam preferably compatible with Windows Hello Technology
Additional Information :
- Work with a fortune 500 company
- Competitive pay based on number of tickets solved
- Join a global community of IT specialists
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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