Project Coordinator to Support Upwork Managed Services
Project Coordinator to Support Upwork Managed Services
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Salary Not Disclosed
1 Vacancy
Job Description
Project Overview:
Upwork Managed Services is seeking a highly organized and proactive Project Coordinator. In this role you will provide essential administrative support perform quality control checks on freelancer deliverables and assist with the overall management of the project to ensure smooth execution and highquality results.
Key Responsibilities:
- Administrative Support: Provide a wide range of administrative assistance for the project helping to ensure that all operational tasks run smoothly.
- Quality Control: Perform thorough quality control checks on deliverables submitted by freelancers ensuring all audio recordings meet project standards and technical specifications.
- Onboarding/Offboarding: Send out offers and coordinate the onboarding and offboarding of freelancers ensuring they are familiar with project requirements processes and the clients recording platform.
- Data Reporting: Generate and analyze reports on key project data points to assist with program management and decisionmaking.
- Customer Support: Handle inquiries raised by Managed Services workers responding to questions or escalating issues as necessary.
- Liaison Role: Act as the primary point of contact between internal teams and freelancers ensuring clear communication task alignment and resolving any workrelated concerns.
- Internal Communications: Draft and distribute internal communications such as memos announcements and project updates to keep teams informed of progress and changes.
- Documentation Management: Maintain organized program documentation using best practices for document control ensuring all records are accurate and uptodate.
- Process Improvement: Actively participate in identifying areas for process improvement and recommend operational best practices to enhance program efficiency.
- Collaboration: Work closely with crossfunctional teams to address any project concerns or workerrelated issues promptly.
Qualifications :
Qualifications:
- Proven experience in a project coordination or administrative support role ideally within media production technology or related fields.
- Exceptional organizational and time management skills with the ability to prioritize tasks and manage multiple deadlines.
- Strong attention to detail especially when auditing deliverables for quality control.
- Familiarity with the Upwork platform including Work Diaries freelancer onboarding and reporting tools.
- Strong communication skills both written and verbal to liaise effectively with internal teams and freelancers.
- Proficiency in document management tools and experience maintaining accurate records.
- Ability to thrive in a fastpaced environment balancing multiple tasks while maintaining high standards of work.
- A proactive approach to identifying and solving problems as well as improving processes.
- Previous experience with Microsoft Excel or Google Sheets for data tracking and reporting.
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
