881 - M365 Business Advisor - Proactive English
881 - M365 Business Advisor - Proactive English
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Job Description
What youll do:
- Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.
- Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendations based on their business needs and use cases.
- Advise customers on the different subscription plans and features available and help them to choose the plan that best meets their needs and budget.
- Guide customers through the process of obtaining a new subscription or enhancing their subscriptions including providing stepbystep instructions and troubleshooting any technical issues that may arise.
- Keep up to date with the latest updates and enhancements to Microsoft 365 and communicate these changes to customers as appropriate.
- Document technical issues and solutions in a knowledge base for future reference.
- Collaborate with other technical support engineers and crossfunctional partners to resolve complex technical issues.
- Customer Successful Setup At Organizational level 40% of the customers that freelancer has engaged with a successful move from grace period to perpetual and customer added new or additional workload setup or increased license usage.
Qualifications :
Device Requirements (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):
Dedicated Laptop or PC: For this project with no additional work or personal software installed. The machine must not be joined to another companys domain or managed by any remote management.
OR
A laptop/PC with DUAL boot:
Boot 1: Personal and work partition.
Boot 2: Environment dedicated to the project.
Operating System: Windows 11 Pro compatible (latest updates installed and activated with a genuine product key).
Memory: Minimum of 16GB RAM
Processor: At least Intel 8th generation (Coffee Lake / Newer) or equivalent in AMD.
Module: Trusted Platform Module (TPM) 2.0 version is required.
Storage: Minimum of 160GB SSD with 64 GB free space for the partition.
Network: LAN (local access network) required. Freelancers will not connect to the provided systems and tools using WiFi.
Internet Speed: Minimum of 50 Mbps upload/download speed.
Antivirus: No 3rdparty antivirus software installed. Only Microsoft Defender is allowed with the latest update.
Webcam: Required and must be Microsoft Teams compatible with at least 720p resolution.
Microphone and Headset: Required and must be USB type 3.0 Microsoft Teams compliant with background noise cancellation.
Monitor: Strongly suggest and prefer that freelancers use dual monitors. At least one monitor is required to have at least 1368x720 or higher resolution
Additional Information :
- Fortune 500 Client
- Competitive Pay
- Remote Work
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
