GST Executive
GST Executive
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Job Description
A GST Executive at Masters India will act as a liaison provide product/services information answer questions and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSEs are genuinely excited to help customers. You must be patient empathetic and passionately communicative. You should be able to put yourself in customers shoes and advocate for them when necessary. Customer feedback is priceless and we want you to gather it for us. Problemsolving must also come naturally to you. You must be confident at troubleshooting and investigating even if you dont have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards respond efficiently to customer inquiries and maintain high customer satisfaction.
Key Responsibilities:
1. Onboard enterprise clients for solutions delivered by Masters India
2. Project Manager for integration projects undertaken for enterprise customers.
3. Maintain highest standards of customer support to be provided
4. Follow up for resolution with DEV/QA team on the issues raised by the customer.
5. Continuous customer success approach with zero attrition to be ensured
6. Filing GST Returns for enterprise clients
7. Providing Reconciliation Statement to the clients.
8. Resolving queries related to Einvoice and EWB for clients.
Qualifications :
Good Communication Skills.
Thorough knowledge of GST Return Filings.
Client Handling Experience.
Additional Information :
What you get:
A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
Additional information
WHY US
- Youll be surrounded by passionate team members.
- Opportunity to experience startup culture.
- Youll experience true collaboration.
- Your work has a visible impact.
- Opportunities for innovation.
Location: Noida Sec 63
Employment Type: Permanent
Industry: IT
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
