The Sales Development Representative (SDR) will play a key role in driving revenue growth by identifying generating and qualifying for new business opportunities for the sales team across Mexico and the U.S. This role will be responsible for building a highquality sales pipeline through the qualification of inbound inquiries and actively sourcing researching and engaging with potential new leads.
What Youll Do:
- Conduct market research to identify target customers key contacts and decisionmakers for each prospect.
- Proactively identify and engage potential customers through outbound phone calls emails LinkedIn messages and other channels to generate qualified leads for Shiji solutions.
- Qualify and process inbound sales leads from events trade shows and marketing campaigns promptly to ensure timely followup.
- Assess sales leads based on desire budget authority and need criteria scheduling appointments with the Director of Business Development and sales executives.
- Reach out to potential customers to encourage their participation in Shijihosted events fostering engagement and interest.
- Assist in the setup and preparation for events ensuring a seamless experience and represent Shiji at key events as needed supporting customer interactions strengthening customer relationships and driving brand presence.
- Stay informed about industry trends competitors and target markets analyzing and documenting competitive insights to strategically position Shiji solutions and regularly update reports.
- Implement and test new outreach techniques periodically to enhance prospect engagement and improve lead quality.
- Maintain accurate and uptodate records of contact information for all leads in Zoho CRM reviewing data regularly to ensure accuracy.
- Collaborate regularly with assigned sales executives to refine outreach strategies align ontarget accounts and development engagement approaches.
- Meet or exceed weekly/monthly KPIs for outreach activities qualified leads and engagement activities to support sales pipeline.
Qualifications :
- Bilingual in English and Spanish with the ability to communicate effectively in both languages.
- Demonstrated ability to proactively identify opportunities and complete tasks efficiently to achieve business goals.
- Detailoriented with excellent followup capabilities.
- Strong written and verbal communication skills to effectively communicate and build rapport with internal team members and customers.
- Proficiency in CRM systems and Microsoft Office Suite (Word PowerPoint Excel).
- Demonstrated customerfirst approach maintaining professionalism and business acumen.
- Ability to manage multiple tasks and projects simultaneously prioritize effectively while adhering to established policies and procedures.
- Ability to thrive in a fastpaced dynamic environment and adapt to change effectively.
- Ability to work collaboratively within a diverse teamorientated setting.
Preferred Qualifications/ Nice to Have:
- Experience in the hotel or hospitality software industry.
- Demonstrated consultative sales skills with proven success in building and maintaining longterm customer relationships as evidenced by meeting or exceeding sales targets or customer retention goals.
Remote Work :
Yes
Employment Type :
Fulltime