Banquet Server
Banquet Server
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Salary Not Disclosed
1 Vacancy
Job Description
Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.
- Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
- Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell
- Actively listen and respond positively to guest questions concerns and requests using brand or property specific processes to resolve issues delight and build trust. Engage guests in conversation regarding their stay property services and area attractions/offerings
- Comply with quality assurance expectations and standards
- Present physical and accurate check and process payment adhering to all cash handling and credit policies/procedures including added and received gratuity
- Answer questions on menu selections and check with kitchen staff whenever additional clarification is necessary
- Maintain cleanliness of work areas throughout the day practicing cleanasyougo procedures
- Communicate additional meal requirements allergies dietary needs and special requests to the kitchen
- Set tables according to the type of event and service standards including types of linens glassware plate/chinaware and silver/flatware ensuring all supplies meet quality standards
- Follow appropriate procedures for serving alcohol
- Record transactions in the system at the time of order
- Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment
- Follow company and department policies and procedures
- Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist
Qualifications :
- Must be able to adhere to timelines in completion of setups.
- Must be able to work well under pressure
- Must be able to accurately follow instructions both verbally and written
- Must be highly detail orientated
- At least 1 year of server experience
- Ability to work a flexible schedule including weekends and holidays according to department needs.
- Must be of minimum age to serve alcohol.
Benefits Package
The comprehensive benefit package for this position includes paid time off sick and safe time Medical Dental and Vision healthcare plans 401(k) plans with employer contribution Health and Flexible Spending Account programs Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
