Lifestyle Assistant Front Desk Agent
Lifestyle Assistant Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Become one of the authors of our story. The Lifestyle Assistant (Front Desk Agent) is committed to delivering fivestar service to residents. The Lifestyle Assistant is responsible for greeting residentsfulfilling their requests answering telephone inquiries making reservations and other duties as assigned.
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family our people always find new ways to look after the business their guests and their team members.
- Communicate effectively in English with coworkers and management.
- Directly participate in operating a traditional 24hour seven days a week luxury hotelstyle residential operation.
- Answer telephone calls taking and deliver messages as needed.
- Work in conjunction with all Lifestyle Team partners including valet housekeeping security pool and beach attendants.
- Be empowered to make decisions that directly affect the residents experience in a memorable and soulful fashion.
- After training must display a working knowledge of emergency procedures so that talent and resident safety will be insured.
- Utilize the radio/paging internal communication system used throughout the facility.
- Maintain confidentiality of internal and external resident information.
- Be familiar with all Standard Operating Procedures relating to the residential reception and concierge operations
Qualifications :
Required Qualifications
- A minimum of 2 years of hotel operations experience in a luxury setting
- Demonstrated track record of strong attention to detail and excellent communication skills.
- Must have a flexible schedule including holidays and weekends.
- The front desk will be staffed to provide services 24 hours a day 7 days a week therefore all applicants must be flexible and willing to work AM MID and PM shifts.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
