Banquet Server On-Call
Banquet Server On-Call
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Salary Not Disclosed
1 Vacancy
Job Description
Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.
- Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
- Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell
- Actively listen and respond positively to guest questions concerns and requests using brand or property specific processes to resolve issues delight and build trust. Engage guests in conversation regarding their stay property services and area attractions/offerings
- Comply with quality assurance expectations and standards
- Present physical and accurate check and process payment adhering to all cash handling and credit policies/procedures including added and received gratuity
- Answer questions on menu selections and check with kitchen staff whenever additional clarification is necessary
- Maintain cleanliness of work areas throughout the day practicing cleanasyougo procedures
- Communicate additional meal requirements allergies dietary needs and special requests to the kitchen
- Set tables according to the type of event and service standards including types of linens glassware plate/chinaware and silver/flatware ensuring all supplies meet quality standards
- Follow appropriate procedures for serving alcohol
- Record transactions in the system at the time of order
- Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment
- Follow company and department policies and procedures
- Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist
Qualifications :
- Must be able to adhere to timelines in completion of setups.
- Must be able to work well under pressure
- Must be able to accurately follow instructions both verbally and written
- Must be highly detail orientated
- At least 1 year of server experience
- Ability to work a flexible schedule including weekends and holidays according to department needs.
- Must be of minimum age to serve alcohol.
- Ability to obtain relevant state and local government certifications such as food handlers certificate or alcohol training certifications as applicable to the position.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Bowie House LLC is an Equal Opportunity Employer M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Bowie House LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
