Restaurant Manager
Restaurant Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Itzam Manager is responsible for overseeing all operations of the Itzam restaurant ensuring that guests have an exceptional dining experience while maintaining high standards of food quality service cleanliness and safety. The Itzam Manager is expected to manage the restaurant team ensure efficient operations drive sales and profitability implement policies and provide leadership to staff members.
Compliance with Regulations: Ensure compliance with labor laws health and safety regulations and restaurant policies regarding employee welfare.
Operational Management:
Daily Operations Oversight: Supervise and coordinate daily operations ensuring that all activities run smoothly from opening to closing.
Customer Experience: Oversee the guest experience from arrival to departure ensuring excellent service product quality and atmosphere. Resolve customer complaints quickly and professionally.
Quality Control: Monitor food and beverage quality portion control and consistency. Work with kitchen and service teams to ensure a high standard of presentation and taste for all menu items.
Inventory & Supplies Management: Oversee the inventory of food beverages and supplies. Implement inventory control procedures to minimize waste reduce theft and optimize purchasing to meet demand.
Health & Safety Compliance: Ensure that the restaurant adheres to health and safety standards including food safety regulations sanitation and cleanliness. Perform regular inspections and oversee maintenance of the facility.
Financial Management: Manage the restaurants financial performance including budgeting forecasting and ensuring profitability. Track expenses labor costs and revenue to ensure operational efficiency.
Technology & POS Systems: Oversee the restaurants POS system ensuring transactions are processed correctly and that staff is trained on its use. Leverage technology to improve operational efficiency and enhance customer experience.
Vendor Management: Establish and maintain strong relationships with suppliers and vendors to ensure timely delivery of highquality products at competitive prices.
Menu Development:
Menu Design & Development: Collaborate with the Executive Chef and kitchen team to create and update menus that reflect current food trends seasonality and customer preferences while staying true to the restaurants concept and brand.
Cost Control & Pricing Strategy: Work with the kitchen team to develop menu pricing that ensures profitability without compromising quality or customer satisfaction. Regularly analyze food cost percentages and adjust menu offerings to optimize margins.
Menu Presentation & Consistency: Ensure that the menu is presented in an appealing and clear format with accurate descriptions and images. Ensure consistent execution of recipes and food quality across all shifts.
Customer Feedback & Trends: Regularly collect and analyze customer feedback to make informed decisions about menu changes and additions. Stay updated on food industry trends and adapt menu offerings as necessary to stay competitive.
Collaboration with Marketing: Work closely with the marketing team to promote new menu items seasonal specials and chef features. Ensure that menu offerings are aligned with the restaurants branding and marketing campaigns.
Team Leadership & Development:
Hire train and manage service staff including bartenders baristas waitstaff hostess.
Conduct regular training to ensure staff are knowledgeable about food and beverage products preparation techniques service standards and etiquette.
Foster a positive and professional work environment across all departments promoting teamwork accountability and efficient service.
Perform performance reviews and provide feedback coaching and corrective actions as needed to staff in all beveragerelated operations.
Team Leadership: Lead motivate and inspire a team of frontofhouse and backofhouse staff ensuring alignment with the restaurants values mission and goals.
Hiring & Training: Oversee recruitment onboarding and training of staff members. Develop a culture of continuous learning and ensure ongoing training and professional development.
Staff Scheduling & Labor Management: Create and manage staff schedules ensuring that the restaurant is adequately staffed during peak hours while controlling labor costs.
Employee Performance & Development: Regularly evaluate staff performance providing feedback coaching and recognition. Implement performance improvement plans when necessary and ensure the consistent delivery of exceptional service.
Employee Relations: Foster a positive work environment through effective communication and conflict resolution. Address employee concerns and ensure the workplace remains respectful inclusive and collaborative.
Qualifications :
Education: Bachelors degree in Hospitality Management Business Administration or related field preferred; equivalent work experience will be considered.
Experience:
Minimum of 35 years of experience in beverage management ideally in a resort or highend hospitality setting.
Experience in managing a diverse beverage program including alcohol nonalcoholic beverages and specialty drinks.
Proven ability to lead train and develop a team of beverage service professionals.
Strong understanding of inventory control cost management and budgeting.
Skills:
Exceptional customer service skills with a focus on guest satisfaction.
Excellent communication and interpersonal skills with the ability to work effectively across departments.
Strong organizational and multitasking abilities.
Ability to work under pressure in a fastpaced environment.
Knowledge of beverage trends craft cocktails and wine and spirits.
Proficient in Micros and OpenTable systems.
Knowledge of safety sanitation and alcohol service laws.
Informacin adicional :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
