Senior Project Manager
Senior Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
TSAs Senior Project Manager will lead all manner of projects (strategic operational technical etc.) and change initiatives overarching people process and technology.
The Senior Project Manager will be responsible for the effective and efficient delivery of projects following TSAs Project Management Framework and will also deliver improvements in how we operate.
- Manage successful delivery of projects. Facilitate effective scoping.
- Coordinate activities timelines and dependencies ensuring timely delivery with quality.
- Manage issues and risks.
- Provide visibility of project status. Serve teams by ensuring members are enabled empowered and unblocked.
- Structure knowledge artefacts outcomes project data and communication effectively and efficiently.
- Ensure focused and prioritised delivery of strategic projects.
- Identify business improvement opportunities.
- Improve the efficiency and effectiveness of key business processes.
- Influence provide input to and help maintain the EPMOs project management methodology.
- Promote the EPMOs project management methods and practices.
- Offer and deliver training guidance and consultancy on the EPMOs project management methods and practices as required.
- Be a respected leader.
- Continuously improve how projects are delivered.
- Implement positive change and be a role model for improved ways of working. Identify nurture and grow talent.
- Foster effective collaboration across teams. Embed longlasting and effective change and transition.
- Support engagement on the change journey and high adoption post delivery/implementation.
- Celebrate and share success.
- Encourage motivate and inspire others.
- Collaborate to generate new ideas and suggestions to improve team culture and promote inclusiveness.
- Create solutionorientated teams.
Qualifications :
Professional Knowledge Skills and Experience
- Minimum three years demonstrated professional business experience preferably in the Contact Centre space with strong business comprehension.
- Ability to collaborate within multidisciplinary teams to construct propose and deliver successful solutions for TSA and its client(s).
- A team player who does all required to maintain and reach for high performance and successful delivery.
- A servant leader.
- Ability to develop and maintain strong stakeholder relationships (internally and externally).
- Ability to work independently and make the right priority calls when managing time and resources for self and the team.
- Discernment to chase after the right things at the right time with the right fervour.
- High attention to detail with awarding highquality output.
- Excellent communication and delivery skills (written and verbal) with an easy collaborative style.
- Ability to promote engagement recognise performance celebrate success and make stakeholders feel valued.
Personal Requirements
- Humble hungry and smart.
- Highly motivated goal orientated solution orientated focussed and driven.
- Curious innovative creative and visionary.
- Sound character; respectful open honest authentic with integrity.
- Courage to grow through mistakes by assimilating lessons learnt and selfadjust.
- Genuinely receptive of feedback keen to be coached and motivated to continually develop and grow.
- High level of selfreflection and introspection.
- Respectful and thoughtful tenacity to challenge the asis (and smarts to envision a superlative tobe).
- Enthusiastic people person with ability to listen to and engage staff across all levels in an easy positive and allinclusive manner.
- Personable with a sense of humour.
- Confident resilient and calm in pressured and fastpaced situations.
- Easily adaptable to change and can coursecorrect when needed.
- A believer that client advocacy is paramount and nurturing client relationships is key.
Additional Information :
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Philippines Office address:
14F Five Ecom Center Harbor Drive Mall of Asia Business Complex Pasay City Metro Manila Philippines 1300
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
