Assistant Manager Consumer Engagement
Assistant Manager Consumer Engagement
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Assistant Manager Consumer Engagement will lead and execute Consumer Engagement strategies (brands influencer PR and community) for Givenchy and Kenzo in North America alongside Consumer Engagement Sr. Manager.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Consumer Engagement Strategies
- Manage and develop paid/organic influencer and PR programs that drive strategic brand objectives.
- Facilitate and support content creation from influencers creators makeup artists and advocates for brand evergreen and launch programs
- Create and optimize content briefs for influencer programs across paid and organic
- Own content approvals process with HQ as well as content dissemination internally meeting brand needs. This includes deep and thoughtful partnership with HQ stakeholders and members of key internal teams
- Partner with Consumer Engagement Sr Manager to develop a Friends of the House/ editorial program that elevates the brand and aids in better top funnel awareness / consumer net sentiment
- Ensure editorial presence remains strong I.e. management / collaboration with any external PR/ media agencies facilitation of press placements for key launches liaising with brand ambassadors / makeup artist partners for interviews testimonials supporting in PR events
- Keep press lists up to date for press releases editor seedings desksides more
- Maintain and refresh and influencer celeb MUA lists to provide Consumer Engagement Sr Manager with strategic and optimized recommendations for campaigns and brand opps
- Build and maintain yearly calendar of all Consumer engagement programs for both brands
Influencer Relationship Management
- Identify recruit and build relationships with beauty influencers that align with our brands image and target audience
- Develop and manage ongoing relationships with toptier influencers microinfluencers and content creators
- Act as the primary point of contact for influencers providing clear communication and maintaining a positive working relationship
Forecast & Budget Management
- Build monthly forecasts for future programs (preseries products POSM) with proposals for all Consumer Engagement aspects in partnership with Paid Media Manager and Consumer Engagement Sr Manager track updates from Marketing & Planning from forecast to launch date in order to ensure best program execution
- Budget management: manage track budget for departmentals media and influencers activities.
Reporting
- Monthly quarterly reporting of Consumer engagement activities as well as by launch program
- Provide market landscape analyses competition reports and launch campaign tracking with key insights on brand image execution activation opportunities ROI
- Work with influencer tools like Tribe Traackr to have finger on the pulse of new emerging talent platform heroes or key talent existing Givenchy influencer brand fans and for reporting on all earned media work
- Reporting on full suite of metrics for influencer social media & public relations to develop success benchmarks in brand engagement
Overall Maintenance
- Responsible for any tactical brand/consumer engagement work that needs executing including: vendor setup PO & invoice management product ordering fulfillment of influencer box items local production influencer boxes product sendouts from inoffice closet maintenance of priority external recipient lists
- Facilitation and execution of any daytoday brand engagement management organizational needs
- Conduct all other jobrelated activities.
SUPERVISION RECEIVED
Consumer Engagement Sr Manager/Director
Qualifications :
- 24 years experience in digital / social / editorial inhouse for a brand
- Luxury and/or beauty experience is a must
- Strong time management skills with the ability to juggle multiple priorities and meet deadlines in a fastpaced oftenchanging environment
- Excellent at external communications (agent / talent negotiations conflict resolution rapport building / enthusiasm etc.)
- Strong excel and data management / data analysis skills
- Passion for beauty trends social media and storytelling
- Platform knowledge / expertise (should know what a good / bad Instagram engagement rate is should know how to determine if an influencer will be a successful partner ...)
- Engagement and enthusiasm are imperative
- Content creation / facilitation skills are also highly requested
- Must be a fast learner and open to receiving feedback
- Must be a collaborative contributor eager to partner with and learn from peers
- Should be someone ready to stretch and grow as this role in this industry is fast paced evolving and lends to many opportunities for career growth
- Inoffice attendance mandatory at minimum 3 days per week with additional attendance as needed based on projects and team needs
- Based in New York corporate office with travel required based on needs of the business
Additional Information :
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published range of $73000$78000.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
