Telemarketing Borrower Team Leader
Telemarketing Borrower Team Leader
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
- Responsible for distributing database to telesales officer directing and guiding the telesales method of selling offering and handling products to Customers
- Leads and monitors activities of Telesales Representatives to ensure effective performance.
- Support sales team and monitor the quality of phone calls and Customer communications.
- Provides motivation to Representatives through individual contact goal setting periodic meetings and recommendation of incentive plans.
- Trains staff on products and services (through formal training and oneonone coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business.
- Compile all information for the generation of monthly reports including monthly and quarterly revenue tracking and forecasting.
Qualifications :
- Min 1 years of Telesales Leader Experience
- Experience hiring and developing a telesales team.
- Experience coordinating projects & campaigns across teams.
- Ability to multitask and execute in a fastpaced teamoriented environment
- Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
- Strong problem solving skills and ability identify root causes
- Working knowledge of mediumlarge operations in fintech or bank call center
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
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