Commercial Retention Advisor
Commercial Retention Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Commercial Retention Advisors are responsible for having crucial conversations when need be. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.
Dealing with client queries and complaints on all levels in a competent efficient and professional way in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.
Qualifications :
- Minimum Matric qualification or equivalent qualification
- FAIS accreditation is essential
- Applicants that have been working in the financial services industry prior to December 2010 preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed. Applicants without prior financial advice experience will not be prejudiced
Additional Information :
Required Competencies & Personal Attributes:
- Sales and/or Client service oriented
- Attention to detail/Quality oriented
- Resilience
- Deadline and results oriented/Work standards
- Initiative
- Enthusiastic and passionate about the job and the company
- Effective at planning and organisation/Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability
- Integrity
- Tolerance for stress
- Extensive sales experience is essential
- Previous call centre experience preferably in a sales or retention environment
- Ambitious
- Highly Motivated
- Driven
- Customer service enthusiasts
- An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service Dynamic Honest Human Passionate and Recognition.
Skills:
- Selling skills
- Interpersonal and communication skills
- Extensive sales experience is essential
- Previous call centre experience preferably in a sales or retention environment
- Negotiations
- Keyboard skills
- Administration skills
- Influencing
- Practical learning
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals preference will be given to individuals who meet the job requirements and are from the various designated groups.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
