Casino Ambassador
Casino Ambassador
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Job Description
Through direct contact direct mail telemarketing and written correspondence encourage customer retention and loyalty. Recruit new memberships for the Players Club increase rated play and attend to guests needs. Circulate on the casino floor assisting guests with questions and requests.
- Circulate on the casino floor and assist customers with requests and questions.
- Provide excellent customer service and promote Players Club benefits and events.
- Recruit new customers and enhance current customer relationships through various methods such as direct mail telemarketing and written correspondence.
- Instruct customers on the Players Club point system awarding prizes and proper use of the club card.
- Assist Casino and Slot Hosts with Player development efforts and events
Qualifications :
- Must be at least 21 years of age.
- High school diploma or GED.
- One to two years experience in customer service.
- Must have excellent oral and written skills and exceptional customer service and interpersonal skills.
- Must be flexible in work schedule.
- Proficiency in word processing spreadsheets database presentation email and player tracking systems.
- Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
