EXECUTIVE DIRECTOR DATA ANALYTICS VERIFICATION

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.

The Department of Social Services Accountability Office (DSSAO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA) Department of Social Services (DSS) and Department of Homeless Services (DHS).

DSSAO maintains the operation of the Office of Audit Services (OAS) and Office of Quality Assurance (OQA) Office of Accountability Strategies (OAS) Compliance and Contract Monitoring (CCM) Investigation Revenue and Enforcement Administration (IREA) Office of Data Security Management (ODSM) and the Accountability Initiative and Change Monitoring (AICM).

Within Accountability Strategies the Office of Data Analytics and Verification is responsible for establishing policies relating to the development maintenance and support of information technology systems data analytics and data reporting for DSSAO. This area manages the following five units: Data Analytics Data Reporting Triage Unit Investigation & Administrative Unit (IARU) and Information Systems Technology (IST).

The Office of Data Analytics & Verification is recruiting for (1) Administrative Staff Analyst NM III to function as an Executive Director Data Analytics & Verification who will:

Oversee the management administration and operation of the office of Data Analytics and Verifivation. Oversee the analysis design specification and cost analysis for installation configuration operation support and maintenance of software/applications. Oversee software usage for data mining data analytics data reporting database hosting and systems used for fraud investigation revenue collection activities and tracking. Ensure business continuity for all program areas/units/offices during implementation and testing of new/improved software applications and/or systems.

Design test and implement the process to evaluate claims for skimming reimbursement in a batch datadriven manner with 100% accuracy and timeliness saving the agency tens of thousands of staff work hours and singlehandedly ensuring that over 80000 claims are correctly processed.

Coordinate planning set policies and prioritize the developmental implementation of key projects and systems to meet identified goals and mandates.

Direct senior staff in the management of the evaluation design analysis installation testing provision and maintenance of largescale program areas agency wide IT systems application projects and database administration.

Assess recommend and acquire the analytical data mining data matching data quality and data sharing methods and/or tools that drive DSSAO operations and other Agency program areas (e.g. FIA MICSA and HASA) sister City agencies (e.g. ACS) and NYS agencies in particular the NYS Department of Health.

Design implement operate and monitor analytics processes. This includes designing and operating analytics process to identify cash assistance (CA) clients with case characteristics requiring Bureau of Eligibility Verification (BEV) referral overseeing BEV client referral process designing and operating an analytics process to monitor Fair Fares program eligibility. Additionally designing and operating analytics processes to identify Medicaid savings both within DSS and State Department of Health (SDOH) directly saving hundreds of millions of dollars in annual Medicaid spending. This work includes identifying Medicaid clients who should apply for Medicare identifying Medicaid clients who should be part of buyin program and identifying SDOH Medicaid clients who should no longer have benefits.

Direct the enhancement development testing and documentation of highly confidential systems that facilitate the processing of big data consumed by DSSAO. Direct the recording tracking monitoring and reporting on the associated DSSAO client employee investigative and collection activities.

Oversee data modeling predictive analytics geospatial analytics and technological investigative techniques employed by the DSSAO Data Analytics team. Oversee the development of SQL code and the automation of algorithms within associated applications.

Identify program areas systems and algorithmic processes requiring enhancements and develop strategy design and deliverables to ensure enhancement initiatives are executed in a timely manner while taking advantage of newer lower cost technologies. Develop algorithms to automate processes for improved operational workflows cost savings and/or enhance collections. This includes designing and operating an analytics process to identify rental assistance overlapping payments allowing the agency to prevent duplicative rental assistance.

Direct and oversee the development of metrics measurement methodologies and management reports that support DSSAO program areas inform DSSAO executive office and comply with external reporting mandates. Review and recommend the use of database queries and stored procedures for accuracy and to identify areas/methods of improvement to increase efficiency. Create and revise procedures as necessary.

Direct the planning of data quality and control measures governing the Triage unit. Ensure that systems and applications (i.e. IRIS) contain properly coded and classified data. Direct the remediation of any issues.

Ensure that applications and systems are developed optimally to maximize the efficiency/effectiveness of Agency resources. Ensure that applications and systems can be maintained in the most reliable manner over their lifespans. Identify negotiate implement and consume new data exchanges. Develop and maintain databases and systems that store big data in an efficient and readily accessible manner.

Direct activities and meet with program executives or their designees to review and analyze their requirements to prioritize the tasks and determine the action steps required to meet project objectives. Direct and coordinate the activities of staff of internal and external agency partners.

Provide high level/expert technical data quality and reporting expertise and guidance to Agency Senior Executives in the development of IT systems that will impact or be used by DSSAO

Hours/Shift: Monday to Friday 9 am5 pm

Work location: 375 Pearl Street

Qualifications :

1. A masters degree from an accredited college in economics finance accounting business or public administration human resources management management science operations research organizational behavior industrial psychology statistics personnel administration labor relations psychology sociology human resources development political science urban studies or a closely related field and two years of satisfactory fulltime professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration accounting economic or financial administration or fiscal or economic research; in management or methods analysis operations research organizational research or program evaluation; in personnel or public administration recruitment position classification personnel relations employee benefits staff development employment program planning/administration labor market research economic planning social services program planning/evaluation or fiscal management; or in a related area. 18 months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime