INTAKE WORKER
INTAKE WORKER
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Salary Not Disclosed
1 Vacancy
Job Description
The Department of Homeless Services (DHS) is comprised of 2000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other Public Agencies and NotForProfit Partners DHS works to prevent homelessness before it occurs reduce street homelessness and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities which mainly are individual and family shelters used as overnight residences for over 38000 adults and children. DHSs portfolio covers approximately 4M square feet.
The Division of Shelter Intake is responsible for the oversight of the daytoday operations of the agencys Single Adult Adult Families and Families with Childrens intake and assessment sites both directly run and contracted providers. This Division is responsible for ensuring that the Citys most vulnerable population can access shelter per eligibility criteria 24 hours a day 7 days a week 365 days a year.
The Department of Homeless Services (DHS) is recruiting one (1) Community Associate to function as an Intake Worker who will:
Interacting with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population.
Interview single Adults and Adult Families within the various communities and issue social service referrals.
Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the units daily operation and be able to offer insight for improvement.
Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters.
Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity during the application process.
Records all information pertaining to client information and social service referrals by utilizing the online CARES and QFlow. Accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to various community shelters.
Perform high level responsible clerical duties as assigned by the Site Manager such as prepare written monthly quarterly and annual administrative statistical and narrative indicator reports that would share information in re to shelter placements and collect analyze and evaluate onsite and statistical data from various sources.
Communicate the results to superior maintain liaison with various units to be able to process schedule and reports coordinate and prepare case files and documents. Work closely with the Community Coordinator to coordinate the transfer of case records forms and referrals to receiving shelters. Unused documents discarded according to agency policy. Maintain files for future reference.
Hours/Schedule: Fri Tue 12:00AM 8:00AM (RDO Wed Thurs)
Qualifications :
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
