Operations Administrator
Operations Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The New York City Department of Correction (DOC) is an integral part of the Citys evolving criminal justice system participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees visitors volunteers and people in our custody. Importantly safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully reenter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7500 diverse professionals and knowledgeable experts.
The New York City Department of Correction has an exciting and challenging position for an individual to provide administrative support to the Executive Director of Constituent and Grievance Services. The Office of Constituent and Grievance Services (OCGS) functions as a bridge between the Department and the community at large providing a final resolution point for legitimate concerns regarding conditions of confinement dissemination of useful and timely information building community relationships enhancing public awareness promoting justice and positive change and fostering respect for all while supporting the Departments goals. Under executive direction of the Executive Director of Constituent and Grievance Services the incumbent will be responsible for the following duties:
Coordinates with various interagency departments to handle inquiries and calls from external
stakeholders.
Acts as liaison with management personnel and office staff for agencywide communications
and procedures.
Compiles reviews and submits unit internal reports and external requests as required.
Oversees the daytoday operations of the Departmental Information Line.
Receive all requests for extraction of complaints requested by the Departments Legal Unit
pertinent to Freedom of Information Law along with requests for Letters of Incarceration.
Serve as the office manager monitoring supply levels etc. office needs and manage the units
request daily.
Compiles proofread and edit division reports agendas and other communications for the
Executive Director.
Answers telephone manage calendar appointment scheduling filing system etc. for the
Executive Director.
Assists with special projects and other responsibilities as required by the Executive Director.
Qualifications :
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
