CASE MANAGEMENT WORKER
CASE MANAGEMENT WORKER
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1 Vacancy
Job Description
IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
*ADDITIONAL COMPENSATION*
Newly hired Caseworkers will receive $46689/YR
Newly hired Caseworkers are now eligible to receive a bonus of up to $6000 during a twoyear period between April 2024 to March 2026. Caseworkers hired and onboarded by April 12024 and who remain active on payroll through this period will have the opportunity to earn up to four (4) biannual $1500 bonus payments for a possible maximum of $6000. Criteria are that staff remain on active status during the entirety of each sixmonth period listed here:
*RETENTION BONUS*
April 1 2024 September 30 2024
October 1. 2024 March 31 2024.
April 1 2025 September 30 2025.
October 1 2025 March 312026.
*ASSIGNMENT DIFFERENTIAL*
OCSE CASEWORKERS RECEIVE A YEARLY DIFFERNTIAL OF $1540
The OCSS Family Court offices are the point of entry into the child support program for custodial parents who are not receiving benefits and are interested in child support services. They come to our offices voluntarily. When the noncustodial parents whereabouts are or become know the client files a petition with the Family Court to initiate the legal child support proceedings for pursuing orders of support and/or the establishment of parentage. Custodial parents and their children rely on our agency to provide services and collect and distribute child support monies. Our Family Court offices also provide services to noncustodial parents.
Under the supervision of the Supervisor the Caseworker with latitude for independent actions conducts client interviews and investigations for the purposes of locating noncustodial parents. When the noncustodial parent is located the Caseworker will either electronically file the petition directly with the Family Court or refer the client to the Court petition room for filing. The Caseworker is responsible for assessing case search results determining if the parties are already known to Child Support updating client records and preparing appropriate forms. For noncustodial parents the caseworker is responsible for assessing their case situation providing guidance offering to assist with credit card payments and more.
The OCSS Family Court is recruiting for 2 (two) Caseworkers who will:
Conduct interviews for the purpose of completing the child support application building the case record and locating the noncustodial parent. Interviews are both inperson and telephone.
Conduct comprehensive system search using information gathered during the interview to locate the noncustodial parent.
Ensure all necessary documentation is available for referral to court to establish parentage and/or an order of support.
Update custodial and noncustodial parent information in the statewide child support system and record detailed case notes
Understand and adhere to correct operational procedures and established guidelines to prevent delays obtaining a child support order and ensure accuracy of the completed work.
Confer with the supervisor when a case processing issue arises to ensure the case progresses timely.
Participate in special projects. Perform other Caseworker allowable functions within the program area.
Work Location: 18 Richmond Terr. SI NY
Hours: 8:30am 4:30pm
Qualifications :
1. A baccalaureate degree from an accredited college or university accredited by regional national professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
Additional Information: Section 424a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with childcare responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires childcare responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
