In House Greeter
In House Greeter
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Job Description
The Westgate Resorts Service philosophy is:
We fulfill our guests dreams by providing a quality vacation experience that exceeds all expectations
The Westgate Resorts Service Standards are:
Responsive
Accurate
Helpful
Informative
We are an organization that is built on the idea of service to others and on the idea of making dreams come true. In order to achieve these goals we expect all employees to fulfill the Service Philosophy and the Service Standards in all interactions with guests and fellow employees.
SUMMARY
This jobs primary purpose is to enter tour guest information into computer and assist sales representatives with their appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Responsible for being in the lobby greeting families.
- Interacting with guests.
- Giving great customer service.
- Greet all guests as they arrive to check into resort.
- Ensure guests are directed to appropriate desk and/or areas as needed.
- Enter tour guest information into computer.
- Locate sales representatives and making sure that they have picked up their tours.
- Assist other sales departments as needed.
SUPERVISORY RESPONSIBILITIES
None
Qualifications :
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
