Sales Associate - Bilingual
Sales Associate - Bilingual
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Job Description
What would you do The Specifics
- Greet customers in a friendly manner and ensure high quality customer service.
- Meet National Visions sales objectives.
- Maintain awareness of same day service using Ready When Promised production board.
- Ensure customers receive quality products in a timely manner.
- Assist with answering phones efficiently in accordance with National Vision telephone protocol.
- Ensure all customer service complaints are handled effectively and efficiently.
- Review reasons for redos and implement practices to correct. Ensure quality standards are met.
- Check on status and notify customers when orders are in or of any delays.
- Ensure all intraweb functions are done daily including cancelled job status backorder list and problem jobs.
- Assist with dispensing eyeglasses and contact lenses to customers if permitted by state law.
- Perform insertion and removal training of contact lens as directed by management and permitted by state law.
- Ensure store cleanliness policies are adhered to at all times.
- Complete inventory count and replenish stock as necessary.
- Ensure all visual merchandising is implemented and maintained.
- Ensure that the eyeglass department is kept clean and organized at all times.
- Ensure that inventory control and loss prevention procedures are followed at all times.
Qualifications :
Are you the right fit The Suitable Talent
- Fluent in reading and speaking both English and Spanish.
- Previous retail experience preferred but not required.
- Effective interpersonal skills.
- Ability to present and sell eyeglass features and specialty lenses.
- Must possess strong customer service skills.
- Ability to learn optical knowledge.
- Must be able to work and interact effectively within a store environment adhering to and promoting all store policies procedures and regulations.
- Ability to stand for extended periods of time that may average 68 hours.
- Must have open availability.
Additional Information :
Taking Care of our People
We understand the importance of financial health and security and because of that we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance 401k retirement savings with company match flex spending account paid personal time off paid company holidays parental leave employee eyewear discount and much much more. At National Vision we strive to deliver opportunities for professional growth and longterm career fulfillment. We provide training programs access to educational courses and pride ourselves on the everincreasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
