You will be part of a fullservice planning hub helping customers to make their dream home come true while securing a convenient customer experience from end to end.
- You have a strong customer focused mindset and are able to transform the customer needs dreams & frustrations into relevant and smart home solutions.
- You convey passion about IKEA products and actively learn about their features and benefits and you share this knowledge with customers and colleagues.
- You actively offer all the services available in the IKEA store to help customers make informed choices which results in a better shopping experience for them.
- You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock).
- Together with your manager and the team you ensure that the planning hub is a highly efficient operation and that you serve all customers while minimising waiting times. You also maintain the planning hub in excellent shape welcoming clean and tidy.
- Live our value of Togetherness by being cooperative in assisting in other job and operationsrelated duties as assigned.
Qualifications :
- Passion to serve customers using all your knowledge of the IKEA product range and all relevant IKEA services (measuring assembly installation transport & finance).
- Experience and knowledge of Interior Design and SketchUp preferred.
- Strong passion for the IKEA product range related to the planning hub (Kitchens Living Room Storage Wardrobes Bathrooms).
- Passion to exceed customer expectations in all aspects of the endtoend customer experience of complex purchases.
Additional Information :
Please apply by 28 December 2024.
Remote Work :
No
Employment Type :
Fulltime