Operations Director - AHRC NYC Staten Island
Operations Director - AHRC NYC Staten Island
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Salary Not Disclosed
1 Vacancy
Job Description
AHRC NYC is seeking to hire an Operations Director for their Staten Island Employment Business Services program. The Operations Director is responsible for developing and maintaining implementation strategies leading to overall safety conformity and work flows that ensure integrity of site safety and efficiency of administrative functions including attendance transportation records billing flows and program training. Under the supervision of the Regional Director the Operations Director will work with the Program Director to ensure the highest standard of all requirements as set by the Federal State and other regulatory bodies. The Operations Director is responsible for supervision of onsite administrative personnel.
Salary: $65000 per year plus a low cost comprehensive Benefit package. See Benefit information below.
ESSENTIAL RESPONSIBILITIES
Service Documentation
- Maintains reviews and revises all applicable servicerelated documents based on federal and state standards.
- Recalibrates service documents when informed of changes in regulatory requirements and notifications by agencys central Compliance team.
- Provides oversight of billing protocols.
- Ensures all new staff receives proper training of all onsite protocols.
- Supervises administrative personnel to ensure timeliness and accuracy of assigned tasks including development and maintenance of paper record documents.
- Assists Community Support Supervisors to ensure consistency of service documents.
Incident Management
- Investigates incidents as assigned by the Regional Director.
- Completes required documents to submit incidents to government oversight bodies under the direction of the Regional Director.
Safety and Site Management
- Ensures programs daily monthly and quarterly safety checks are completed.
- Develops and maintains the Fire Safety/ Evacuation Plan in accordance with timeframes set by the Safety Committee.
- Schedules fire and emergency drills in accordance with the Safety Committee policies.
- Ensures compliance of all elements of the safety review tool.
- Coordinates with the Program Director and Community Support Supervisors in the areas of incident management facility/property safety issues (fire/evacuation drills) emergencies/security issues potentially dangerous situations staffing patterns and personnel issues; intervenes when necessary.
- Manages physical plant safety concerns and general upkeep in coordination with Director of Facility Maintenance.
- Manages inventory of site furniture technology and other fixed assets.
- Where appropriate and as needed communicates with landlord security companies and site maintenance staff.
Transportation
- Works with Central Transportation Team to ensure high quality service.
- Monitors complaint logs and followup where necessary.
- Ensures that rider notes are relevant and accurate.
- Conducts a quality survey of the service on a biannual basis.
Qualifications :
- Masters degree in a related field or Bachelors degree in a related field and two years of relevant experience or Associates degree and five years of relevant experience.
- Proficiency in using database systems and analyzing/interpreting data reports.
- Skilled in Excel Word Access PowerPoint QuickBooks or similar software with the ability to quickly learn new software.
- Ability to analyze and interpret regulations policies and program goals.
- Ability to write reports business correspondence and procedure manuals.
- Effective communication skills for presenting information and answering questions from managers clinicians staff administrators and other stakeholders.
- Excellent organizational skills and the ability to independently manage multiple projects.
- Ability to work well with all levels of staff within the department and across the agency.
Additional Information :
Benefits
- Low cost quality Medical Insurance
- Paid time off (sick personal & vacation)
- Paid Training
- Dental insurance
- Vision insurance
- Tuition Reimbursement
- Referral program
- 403(b) retirement plan
- 403(b) company match
- Life insurance
- Employee discount
- Health savings account
AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age race color creed religion national origin alienage or citizenship status gender sex sexual orientation pregnancy disability marital status partnership status military status status as a victim of domestic violence sex offenses or stalking genetic information or unemployment or any other protected characteristic under federal state or local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
