Registrar Advisor
Registrar Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment records and registration grades USMLE registration and processing graduation and providing excellent customer service to internal and external customers. Also responsible for processing a high volume of student information through the Banner student information system and Salesforce CRM. All of these responsibilities require a high degree of accuracy and attention to detail and a moderate level of independent judgment and discretion.
Responsibilities
- Performs Medical degree audits which involves the review of a students academic records to ensure that the student has met all requirements for the degree. Communicates with student regarding the status of graduation application and degree audit and counsels them regarding any outstanding requirements or issues. Tracks degree audit status using Salesforce CRM and updates students record in Banner when degree is awarded. Receives processes and mails diplomas to students.
- Answers phone calls and responds to and resolves Salesforce incidents. Counsels students regarding University policies and procedures regarding enrollment records and registration and provides excellent customer service.
- Grades Medical Clinical evaluations as they are received from affiliate and nonaffiliate hospitals and posts the grades in Banner.
- Processes reinstatement applications leaves of absences dismissals and withdrawals in Banner which involves interpreting and applying University policies and communicating decisions to students. Updates Medical Clinical students statuses in Banner per weekly and periodic reports and sends proactive notifications to students regarding status changes.
- Enters NBME Comprehensive Exam and USMLE Step scores in Banner as they are received.
- Participates in bimonthly enrollment reporting process. Analyzes data from Banner and other sources and reports current and historical enrollment information on a studentbystudent basis. Requires a high degree of attention to detail and accuracy.
- Processes letters of intent and mails them to third parties per students requests.
- Processes transcripts for Medical and students as necessary to backup Registrar Coordinator.
- Registers Medical Science students in Banner.
- Performs other duties as assigned.
Qualifications :
- Bachelors Degree required
- 1 year of customer service experience required and
- Higher education experience preferably in an enrollment or records setting (Registrar or Admissions) preferred
- Familiarity with Registrar best practices related to degree auditing and other records and registration policies and procedures a plus.
- Strong verbal and written communication skills problemsolving skills attention to detail and accuracy are a must.
- Ability to make decisions independently and work with minimal supervision.
- Must be a quick learner in a fastpaced office environment.
- Strong customer service skills required.
- Strong computer skills including experience with MS Office and database applications.
- Knowledge of student information systems preferably Banner a plus.
Additional Information :
In support of the pay transparency laws enacted across the country the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health dental vision life and disability insurance
- 401k Retirement Program 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays 2 floating holidays
For more information related to our benefits please visit:
Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
