Unclassified

Overview

We are a leading property insurer of the worlds largest businesses providing more than onethird of FORTUNE 1000size companies with engineeringbased risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon stateoftheart lossprevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so we rely on a dynamic culturally diverse group of employees working in more than 100 countries in a variety of challenging roles.

This USbased remote opportunity will require periodic travel to our corporate headquarters in Johnston RI which is part of the greater Providence area. With a large collegeage population Providence offers a vibrant arts and entertainment scene that includes local theatre and music collegiate and minor league sporting events and excellent restaurants and were not that far from the breathtaking RI beaches!

FM is hiring a Identity Services Specialist CoOps to join our team for the Spring 2025 school term Fulltime for 6 months starting January 2025! As an FM Identity Services Specialist Coop you will be a member of the Identity and Directory Services Team. This team is responsible for handling Microsoft Active Directory and associated technologies. You will perform day to day operations for identity and directory services technologies in support of enterprise identity authentication and authorization services (such as Microsoft AD Identity Federation PKIMFA).

These operational activities include supervising ticket queues responding to incident tickets received from the service desk processing change requests and resolving technology issues. Day to day support activities could include:

• Setting up users with Multi Factor Authentication (MFA)


• Troubleshooting access to Password Management application


• Account issues vary from restoring accounts fixing issues with Single Sign On (SSO)


• Tackle Active Directory Domain Services


• Tackle Active Directory Federation Services


• Fix Active Directory Certificate Services

Schedule Must be able to work full time 37.5 hours a week for 6 months. Hours: 9am to 5pm EST Monday Friday
Education Enrolled in a Computer Science Cyber Security Information Technology MIS or related degree program
Technical Skills

• Strong team players who can work independently when needed and have a proven understanding of basic concepts in at least one technology field (i.e. Networking Systems Administration EndUser Support Development etc.)


• Experience with Microsoft Windows Operating Systems (Server 2012/19 etc.)


• Experience with Microsoft Windows Active Directory


• Experience with Microsoft Azure


• Experience with PowerShell is a plus!

• Have strong written verbal and interpersonal communication skills


• Organized detailoriented and analytical


• Able to generate creative ideas to solve problems and improve work methods


• Able to demonstrate high personal work standards and a sense of urgency about results


• Able to learn quickly on the job

The hiring range for this position is $23.00 to $32.00 per hour. The final salary offer will vary based on geographic location individual education skills and experience. FM is an Equal Opportunity Employer and is committed to attracting developing and retaining a diverse workforce.

Remote Work :

No

Employment Type :

Fulltime