Call Center Agents
Call Center Agents
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Job Description
- Job Type: Fulltime
- Location: Athens GA 30601
- Organization: Morris Insurance Agency LLC
- Job Rating: 3.8 out of 5 stars
Profile Insights
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Skills
Do you have experience in Microsoft Office Yes / No
Education
Do you have a High school diploma or GED Yes / No
Job Details
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Full Job Description
We are seeking a motivated and customerfocused Call Center Agent to join our remote team. As a Call Center Agent you will be responsible for handling inbound and outbound calls providing excellent customer service and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others we want to hear from you!
Major Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Making outbound calls to follow up on customer requests
- Providing information about products and services
- Resolving customer complaints and issues
- Documenting all interactions in the call center software
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills both verbal and written
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and call center software
If you are looking for a remote opportunity to showcase your customer service skills apply now to join our team as a Call Center Agent!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
