Night Audit
Night Audit
Posted on :
27-11-2024
Employer Active
1 Vacancy
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Job Description
Night Auditor duties and responsibilities
The Night Auditor works at the front desk of a hotel during the night and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest checkins and checkouts
- Ensuring customer satisfaction by scheduling wakeupcalls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices bills and checks for vendors employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all endofday activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Qualifications :
Night Auditor skills and qualifications
- Strong customer service skills
- Knowledge of safety and security procedures
- Advanced math and bookkeeping skills
- Ability to perform computerbased tasks such as data entry accounting word processing invoicing and billing
- Attention to detail and organizational skills
- Time management and multitasking skills
- Excellent verbal and written communication skills
- Ability to solve problems and diffuse tense situations
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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