Capacity Manager
Capacity Manager
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1 Vacancy
Job Description
Are you a strategic thinker with an eye for detail and the ability to create impact in both short and longterm goals As a Capacity Manager you will play a pivotal role in optimizing the allocation of our people and resources while ensuring a sustainable balance between supply and demand.
ShortTerm Goals
- Optimize resource capacity through accurate planning and forecasting.
- Oversee an efficient resource allocation process stepping in with interventions when needed.
- Maintain uptodate highquality CVs for all team members.
- Ensure compliance with operational requirements including hours rates and allocations.
LongTerm Goals
- Achieve a sustainable balance between resource supply and demand.
- Drive operational excellence by consistently improving key performance indicators (KPIs).
Your Key Responsibilities
- Act as the decisionmaker for resource allocation across various services and assignments.
- Collaborate closely with the Sourcing Hub as the Single Point of Contact (SPOC).
- Manage sourcing for business line projects and teams leveraging the Sourcing Hub to identify the best candidates.
- Conduct regular audits to ensure CV quality and implement improvement action plans.
- Monitor and improve operational processes and data quality within the business line.
- Prepare essential reports on rates and productivity and track performance metrics.
- Perform productivity analyses and provide strategic advice to enhance gross margins.
- Lead the Billability Optimization Program implementing actions to improve TC ratios address absences and minimize productivity losses.
- Promote sustainable employability by aligning employees with strategic and fulfilling assignments.
Key Results & KPIs
- Effective followup and execution of allocation process actions.
- Controlled bench management with timely interventions when necessary.
- Accurate timely and complete time registrations.
- Highquality uptodate CVs for all resources.
- Improved productivity and billability rates.
- Optimized gross margins and TC ratios.
Qualifications :
- Minimum of 5 years of experience in a similar role (e.g. Resource Manager Project Manager).
- An excellent command of the Dutch language is a requirement.
- Strong commercial mindset and approach.
- Effective collaborator with the ability to manage conflicting interests.
- Combines operational excellence with a datadriven mindset.
- Excellent relationship management and communication skills.
- Organizationally sensitive and empathetic.
- Proactive detailoriented and able to maintain an overview in complex situations.
Additional Information :
As Europes leading digital service provider Sopra Steria expects our workers to make bold choices and deliver results. We attract highlevel professionals at the forefront of corporate software solutions and innovation. Working for us means driving success for Europes most prominent businesses across multiple industries. We offer a generous employee benefits package that includes:
- A permanent contract and an attractive salary proper to your role;
- A generous mobility budget that suits your preferred way of traveling ;
- A wide range of fringe benefits such as a home office laptop and phone pension plan internet allowance and group health insurance ;
- 20 paid vacation days and a part of your salary to be filled in flexibly for example 7 extra vacation days or additional cash ;
- The opportunity to attend events ;
- A chance to expand and share your ability through knowledge and network sessions and fun social activities: gaming nights escape rooms laser games and much more.
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age ancestry nationality color family or medical leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion gender (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
