Senior Associate IT - Active Directory
Senior Associate IT - Active Directory
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Active Directory Engineer (Senior Associate IT)
Reporting: Manager
Work Location: Bangalore
SUMMARY OF ROLE AND OBJECTIVES:
Following ITIL methodology and utilizing existing Eurofins policies the mission of the position AD Engineer is to:
ROLE & OBJECTIVES:
AD SME / L2 Roles and Responsibilities:
- Experience 6 years in AD Operations.
- Administer the Active Directory Forest including ADbased DNS DFS.
- Familiarity with enterprise multiforest infrastructure models.
- Create and maintain applied GPOs.
- Manage ADbased DNS DFS DHCP AAD Connect.
- Manage Azure AD (Entra ID).
- Automate repetitive tasks with PowerShell scripting.
- Operate the AD environment with best practices for capacity redundancy and performance.
- Assist in projects by mapping changes improving and analyzing changes introducing plans to be decided upon.
- Manage Active Directory related incidents.
- Implement Standard Changes related to AD global settings as per procedure.
The Focus of the AD Engineer includes:
- Operating IT services provided centrally hosted in either the cloud or strategic Data Centres.
- Ensuring effective delivery of IT services managed by the Central IT Operations team to business customers. This includes executing SOPs managing IT Incidents IT Changes and IT Problems in the ITSMbased system following related processes procedures and work instructions.
- Operating and installing Enterpriselevel Infrastructure for providing Microsoft services such as AD for global initiatives following through to implementation via collaboration with project and support teams.
- Identifying opportunities to innovate extend and enhance service delivery wherever possible.
- Using an ITIL approach to resolve technical problems. Troubleshoot occurring issues investigate root causes and support resolution of the issues found.
- Serving as an escalation point for application support and troubleshooting providing guidance and direction in the resolution of escalated issues and/or complex production application or system problems.
- Performing daily system monitoring verifying the integrity and availability of all involved infrastructure elements server resources systems and key processes reviewing system and application logs and verifying completion of scheduled jobs. Ensure that performance scalability and security are maintained and optimized.
- Delivering quality documentation to facilitate smooth daytoday operations.
- Improving existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation through automation.
- Contacting vendor technical support for Priority 1 incidents.
- Cooperating closely with IT Infrastructure & Operations Architecture and Security teams.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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