Customer Service Representative EAG Laboratories
Customer Service Representative EAG Laboratories
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for an enthusiastic Customer Service Representative whos a team player to partner with members of the Customer Service and Operations teams coordinating incoming and outgoing clients samples. In addition the CSR will greet visitors answer incoming calls and provide support for internal/external customers.
Responsibilities:
- Manage incoming/outgoing couriers; process return samples to customers in a timely manner.
- Enter samples into the CRM (Customer Relationship Management) system.
- Greet clients vendors and visitors; answer multiple phone lines and direct incoming calls.
- Provide additional support to the Customer Service team and internal groups.
Qualifications :
- 3 years customer service experience/operations support.
- Excellent professional verbal and written communication skills.
- Proficient in Microsoft Office and Outlook.
- SAP or other CRM database experience a plus.
- Clean driving record to assist with courier team when needed.
This position is subject to ITAR (International Traffic in Arms Regulations). All accepted applicants must be U.S. Persons as defined by ITAR:
- U.S. Citizen
- U.S. Permanent Resident (i.e. Green Card Holder)
- Political Asylee or Refugee
Physical Requirements:
- Able to lift up to 25lbs.
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need we would like to know how we can better accommodate you.
Work Schedule:
Mon Fri 8:30am5:30pm
*Local candidates are encouraged to apply.*
Additional Information :
Compensation: $2326/per hour (Salary is commensurate with experience and degree of technical expertise.)
What Its Like to Work Here:
- Teamwork: experience what being a part of the EurofinsEAG family feels like. Be inspired by your leaders be encouraged by your teammates and be supported in all parts of your journey while you work with us.
- Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
- Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
Benefits & Perks to Foster Work/Life Balance:
Medical Dental and Vision Coverage
401k Company Matching
Paid Time Off
Wellness Program
Education Assistance
and more!
If you enjoy being immersed in technology tackling problems headon finding solutions through teamwork and taking pride in accomplishments join us today!
Be a part of a dynamic group that fosters a welcoming environment dedicating time and resources to training new team members as well as sharing developing and implementing new ideas.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience not a checklist that exactly matches the job description. We want to help you grow and in return you help us grow into a stronger more inclusive organization.
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need we would like to know how we can better accommodate you.
Eurofins EAG Laboratories is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin citizenship pregnancy genetic information (GINA) disability military and/or veteran status and/or any other status protected by applicable Federal state or local law. The Companys policy is to recruit hire train promote and administer all employmentrelated matters based on an individuals qualifications abilities and efforts without regard to protected status.
Eurofins is a Gender Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
Learn more about us at and check out our Careers page for other opportunities!
Personal information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
