- Monitor and respond promptly to critical Accounts Payable (AP) transactions including overdue invoices and pending invoices in the GBS (Global Business Services) bucket for more than 30 days.
- Work on complex invoices and support critical activities of the AP process such as reconciliation closing and understanding ledger items and GR (Goods Receipt) analysis.
- Demonstrate fluency in navigating SAP screens and understanding the applications utilized in the AP process.
- Achieve KPI targets focused on accuracy including the processing of critical invoices and the correctness of invoice management. Provide ideations for process improvement.
- Adapt and implement changes requested by customers efficiently to ensure customer satisfaction.
- Support domain experts by conducting process refresher trainings knowledge tests for team members and updating documentation.
- Assist team leaders in preparing reports on a daily monthly and governance basis.
- Contribute to process improvements through project participation.
- Prepare a comprehensive deck outlining the role of the Process Champion emphasizing its value to the team company and individual.
- Develop and update process SOPs (Standard Operating Procedures) maintain trackers cascade updates to the team and obtain signoffs from relevant stakeholders.
- Act as the first point of contact for processrelated queries from LFIs (Local Finance Institutes) across subprocesses within the team.
- Manage system access within the team including raising new access requests and deletion requests as required.
- Identify gaps in the process conduct knowledgesharing sessions and calibrate processes upstream and downstream.
- Continuously strive to improve all KPI parameters including EDI (Electronic Data Interchange) auto match and accuracy.
- Find adapt share and implement best practices within the AP process.
- Conduct sessions for new migrations and provide inputs to the operations and transition teams.
- Provide an overview of the services catalogue to new joiners from the Financial Services Centre (FSC) side.
- Exposure to Retail / wholesale industry IT Projects (Automation / ERP implementation) is a plus
Qualifications :
Bachelors degree in business administration Finance (preferred reputed institute)
- SAP / Other ERP expertise
MS Office Suite/ Teams Expertise
- 5 years of experience in Supplier Accounting (PTP) EndtoEnd Process Transformation Transition Service delivery
- Experience in people leadership with leading multiple teams across P2P process.
- Good relationship management including stakeholder visits.
- End to end knowledge in accounting with a focus on reconciliation closing procedures and understanding ledger items and GR analysis.
- Tracking and reporting Operational KPIs and ensure targets are met.
- Arrange the data for monthly client Governance Call.
- Good oral and written communication skills ability to interact effectively with all levels of management.
- Ability to prioritize manage time effectively escalate / resolve issues appropriately
Additional Information :
Managerial Requirements:
Collaborate effectively with other team members to achieve common goals.
Possess excellent communication skills including proficiency in reading writing and speaking.
Demonstrate high levels of selfmotivation and enthusiasm in tackling challenges and driving process improvements.
Behavioural Requirement
- Proactive and Solution oriented attitude
- Leading by example
- Flexibility to handle changing situations and unexpected challenges
- Strategic Thinking.
- Willingness to learn and grow within the role and showing potential for future leadership position.
- Integrity and honesty first approach
- Result selfdriven and high motivation.
- Excellent Communication skills
- Open to travel
Remote Work :
No
Employment Type :
Fulltime