Key Duties and Responsibilities
- To deliver technical training on workshop diagnostic repair procedures both electrical and mechanical to a wide range of service technician and technical delegates
- Encourage a supportive learning environment encouraging questions utilising a variety of handson and instructorbased training methods.
- Establish and maintain effective relationships with the project team client dealer network and course delegates
- To contribute to sharing knowledge with colleagues learning from other experiences to ensure a consistent and professional approach to all training activities
- Support of site operations at the client training facilities ensuring efficient and costeffective processes. Responsible for supporting local maintenance issues and site compliance.
- Maintain personal technical and training skills development and necessary qualifications including the requirement to attend manufacturer courses at home and abroad
- Ensure personal compliance regarding Bosch and Client central directives.
- Contribute to the smooth and efficient running of the business through expeditious and clear communication
- Contribute to regular meetings to evaluate all aspects of technical training with the appropriate stakeholders
- Advise on management of the vehicle training fleet ensuring correct and suitable vehicles for training delivery requirements including cleanliness.
- Support the development of all course material and any new product training in line with client requirements.
- Encourage delegate feedback post course to identify any areas for course development and equipment shortfall
- Control of stationary at the training facility including all printing and workbooks to ensure most costeffective methods are adopted.
- Continually assess training technology and methodology to ensure currency of training offer
- Contribute to the internal quality assurance of the technical training programme
Qualifications :
- Possess proven technical training delivery skills
- Use balanced judgement and informed decision making in the delivery of their duties
- Be highly computer literate with a good working knowledge of MS applications
- Have an indepth knowledge of the automotive training business
- Be adept in developing and maintaining good working relationships with colleagues and customers
- Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business
- Display at all times a customer oriented service provider attitude and be a positive ambassador for the company.
- Understand the goals and operating targets of the business and the way in which they contribute towards the success of Bosch MA within the UK
- Engage in the process of improving our business processes by contributing ideas and suggestions
- Communicate proactively and effectively at all levels both externally and internally
- Be determined energetic and flexible
Additional Information :
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus a health cash plan life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.
Within our Internal Job Banding this role is a Band 10 Position.
Remote Work :
No
Employment Type :
Fulltime