Virtual Receptionist
Virtual Receptionist
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3years
25000 - 35000
1 Vacancy
Job Description
This is a remote position.
- Manage inbound calls and inquiries providing a friendly and professional first point of contact.
- Call clients to schedule appointments based on social media and website inquiries or followups.
- Schedule appointments and manage calendars to ensure efficient use of time.
- Provide excellent customer service to pet owners addressing concerns and inquiries with empathy and accuracy.
- Assist with social media content creation and engagement to boost the clinic s online presence.
- Encourage satisfied clients to leave positive reviews on platforms like Google.
- Handle administrative tasks such as updating client records processing payments and managing emails
Requirements
- Bachelor s degree in Business Communications or a related field.
- At least 3 years of experience as a receptionist virtual assistant or in a customer service role.
- Previous experience in the veterinary or medical industry is highly desirable.
- Proficiency in using EzyVet software or similar veterinary/medical software is a strong advantage.
- Strong customer service and communication skills.
- Ability to multitask and manage multiple inquiries simultaneously.
- Friendly and approachable demeanor with excellent interpersonal skills.
- Ability to work independently in a remote setting with reliable internet and phone connections.
- Techsavvy with the ability to learn and adapt to new tools and software.
Benefits
Join Us and Enjoy!
- HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: YearEnd Party Family Day Team Building and more!
Why Join Staff Domain
At Staff Domain we are not just another staffing company we are rapidly growing and transforming the way businesses leverage global talent. We offer a vibrant and collaborative work culture that thrives on innovation excellence and continuous learning. With offices in the Philippines South Africa India and beyond we are a truly global company that embraces diversity and encourages the sharing of ideas. We take pride in our dynamic and supportive work environment where you ll have access to cuttingedge technology and tools to help you excel in your role. As a member of our team you ll be part of a high growth organization that invests in its people and offers exceptional opportunities for career advancement. Staff Domain is the perfect place for driven ambitious individuals who are eager to make an impact in a rapidly expanding industry.
Join us as we shape the future of global staffing solutions!
Skills, Qualifications and Experience Requirements: Bachelor s degree in Business, Communications, or a related field. At least 3+ years of experience as a receptionist, virtual assistant, or in a customer service role. Previous experience in the veterinary or medical industry is highly desirable. Proficiency in using EzyVet software or similar veterinary/medical software is a strong advantage. Strong customer service and communication skills. Ability to multitask and manage multiple inquiries simultaneously. Friendly and approachable demeanor with excellent interpersonal skills. Ability to work independently in a remote setting with reliable internet and phone connections. Tech-savvy with the ability to learn and adapt to new tools and software. Additional Job Details: Set-up and Location: Remote/ WFH Work Schedule: 9:00 AM-6:00 PM (AET) | 6:00 AM-3:00 PM (PH Time) Employment Type: Full-time All interviews and other hiring requirements are done virtually or through video calls or emails.
Education
Bachelor's Degree
Employment Type
Full Time
