Client Development Manager
Client Development Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Reports to: Senior Client Development Manager
Location: Nielsen Brandbank Swords Dublin
The Client Development Manager will be responsible for a portfolio of clients including Nielsen Brandbanks key customers. These customers are of strategic importance to Nielsen Brandbank and part of your role will be focused on delivering revenue service alignment and strategic positioning of key products and services.
The ideal candidate will be comfortable influencing senior external stakeholders strong sales skills a track record of using data and tools to drive business growth and be comfortable with owning their own diary.
Key Tasks / Responsibilities
Delivering revenue targets based on retaining subscription revenue and/or generating new business both within existing accounts and also across new clients and verticals.
Managing and growing your portfolio of customers dependence on Nielsen Brandbank through crossfunctional engagement. As part of your role you will ensure direct indirect and potential pipeline focuses on the short mid and long term revenue opportunities.
Creation and management of an overall sales plan for the account and identifying account activity to ensure appropriate revenue/growth is achieved through upselling and crossselling.
Accurately forecasting revenue to your line manager ensuring there is a consistently strong pipeline to deliver core targets. This is generally on a monthly basis but you may be asked to provide additional forecasts at your Managers discretion
Ensuring as part of your role our retail customers receive product content for online launches in a timebound manner by actively managing this with your customer. This will be achieved by contacting your customer base to secure orders and ensuring that products are delivered to Nielsen Brandbank for processing
Responsible for account planning and direction to ensure customer satisfaction and business KPIs are achieved. You will ensure all services and contracts agreed have the correct margins
Developing a full understanding of the Nielsen Brandbank value proposition (both related to core service and additional software products) in order to sell the solution to your customer base and to support with handling any objections that may be raised
Building a rapport with your customer base by phone email and face to face frequently contacting them to understand their service requirements and identify potential areas where Nielsen Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction
Using the above knowledge to create Account Development Plans with Objectives Goals Strategies & Measures detailed for all relevant accounts
Managing and negotiating annual contracts across your client base with the aim of growing revenue/services across your portfolio in line with Nielsen Brandbank business objectives
Either directly selling or supporting the sale of our additional products & services beyond the core subscription service this includes licensed software products and professional services solutions. You will use key service data and case studies to present your proposals to your clients and adapt to ensure the right outcome in all meetings/discussions.
Scheduling product deliveries around our workflow capacity dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances
Creating and presenting to senior stakeholders within your customers business to agree to OGSM elements and mutual commitments to move forward as a strategic partner rather than a vendor with your clients.
Attributes
Proven track record of managing revenue targets with a strong desire to consistently overachieve against both personal targets and objectives
Demonstrable sales experience with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles
Good level of experience in key account management strategic sales planning and implementation including experience of pipeline management
Proven ability to work collaboratively as part of a diverse team in a fastpaced environment
Highly organized driven with good time management skills and a logical approach
Ability to present at Board Level and control meetings to your desired outcome.
Software sales experience preferable
Able to prioritize workload and excellent attention to detail.
General interest in FMCG and specifically the eCommerce industry
Excellent communication skills both written and verbal with strong presentation skills and the ability to network effectively.
Professionally presented articulate and a confident communicator at all levels
Experience of working with high value / bluechip clients in a Commercial function preferable inclusive of demonstrable ability to deliver revenue growth and increased strategic importance through your collaboration with these clients
Other
You may be asked to undertake additional duties to those above either on a temporary or permanent basis which the Company reasonably believes you are capable of carrying out or for which you will be trained.
There may be requirements and opportunities for travel both nationally and internationally as part of this role
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
