Key Account Manager

We show the world what people want.

Our employees the shapers of tomorrow are empowered to bring new bold ideas to life by connecting unique datasets science and digital research. We encourage innovation and offer global career and fast development opportunities. This is why the worlds largest companies and leading brands know GfK as their trusted partner.

Sales within GfK owns the client relationship encompassing prospecting negotiation ensuring delivery through the product teams and renegotiation of contracts. Our retail partners will see their sales representative as their principle contact with GfK and as a result sales personnel need an impressive array of abilities to ensure that a partnercentric relationship is established whilst protecting GfKs interests. This is a commercial role where sales targets and the renewal of existing contracts and winning new contracts will comprise the majority of the workload. To be successful sales colleagues need to be able to translate client requirements to GfKs products and services; where products are not available the sales colleague needs to articulate the clients needs to the product teams for evaluation. You will sit at the heart of GfKs product offering and therefore the ability to work with the Client Solutions teams and other GfK departments will determine overall success. The sales colleague will need to work across a clients organisation structure to ensure all opportunities are being uncovered.

Youre good at:

• Highlighting potential and win new business opportunities for GfK.
• Client negotiations both for new sales and renewals.
• Upselling of addon services (dashboards countries/regions frequency etc.)
• Client pitches using wider GfK expertise.
• Develop sustain and grow GfKs presence within retailer partners base.
• Manage overall client relationship with GfK working with internal departments to provide a clientcentric experience.
• Build gotomarket account plans together with the Head of Retail.
• Consult with retail partners about how to use the power of GfKs insights to best support their business.
• Ensure communication with the other internal GfK departments. Build relationships to support the growth needed for GfKs insights.
• Meeting or exceeding assigned halfyearly sales targets.

You can bring:

Client / Industry

• Deep understanding of retail partners organisation
• Network GfKs services and products to match clients business requirements.
• Work with other GfK product experts to provide outstanding solutions.
• Build relationships with partners support functions (procurement legal etc.)
• Highlight issues and convert to opportunities.

Commercial skills

• Ability to look for and quantify market opportunities.
• Understand and sell the value of GfKs proposition.
• CRM (Salesforce) Management
• Liaison with GfK partners for current and developing opportunities.
• White spot analysis
• Invoicing and payment status

Offer/Negotiation/Legal

• Develop offer and negotiation strategy.
• Understand GfKs discount structure and how to construct winning offers.
• Storytelling ability and presentation skills
• Sales skills (Sandler or equivalent)
• Negotiation skills (GAP or equivalent)
• Contract execution from client signature to internal processes

Project Management (basic)

• Offer/negotiation as a project.
• Script/Storyline for team offers and negotiations.
• Implementation and follow through.

Self / Personality

• Communication / interaction skills / authority
• English (key note / excellent orator)
• Client oriented attitude
• Intercultural competencies and sensitivity
• Integrity
• Warmth / empathy / ability to build sustainable relationships
• Eagerness to expand within client organization
• Software skills / MS Office
• Active listening skills

Dont meet every single requirement Some people are less likely to apply unless they meet all the requirements listed in a job specification. GfK is looking for selfstarters to join our innovative team keen to take on a new challenge. So if youre excited about this role but your skills and experience dont align perfectly with every requirement weve listed we still encourage you to apply. You may be just the right candidate for this or other roles. 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit NIQ.com

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: