Sales Order Processing Specialist Philippines Remote
Sales Order Processing Specialist Philippines Remote
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Order Processing Specialist accurately processes purchases on a daily basis. This role is responsible for account activations and various other requests. Acting as the primary internal customer contact communicating directly or through the sales organization with the customer to close business and complete administrative functions in line with the objectives and responsibilities of the Global Sales Team. Manage regular and ad hoc projects gathering information from multiple departments in the company.
Key Responsibilities and Outputs:
Process external customer purchase orders signed Order Forms or other forms of commitments
Provision new and existing customer accounts on multiple platforms for our various products
Process internal customer requests
Effectively resolve customer issues/concerns regarding purchases/provisioning
Respond to customer email inquiries and requests
Develop and maintain excellent rapport with customers both internal and external
Provide first hand support to sales resellers/partners finance product support teams globally
Maintain an excellent working knowledge of Turnitin LLC products sales promotions and order processes
Perform other administration duties and projects as assigned
Proven characteristics for success:
Detail oriented with excellent organizational and interpersonal skills/ friendly and approachable
Ability to work in a fastpaced environment and manage multiple priorities
Ability to work independently and perform under pressure
Actionoriented mindset
Ability to change/adjust direction with little or no notice
Qualifications :
Essential:
High level of computer literacy
High Level of attention to detail
Excellent verbal and written communication skills
Must be customerretention focused
Must be able to effectively prioritize multi task and work well as part of a team
* Candidate need to work in UK hours
Preferred:
23 years experience (preferred) in order processing customer service or related experience order processing customer service or related experience
Previous experience with SalesForce and Netsuite
Education:
- University degree
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
