drjobs Customer Service Specialist I

Customer Service Specialist I

Employer Active

1 Vacancy
Send me jobs like this
Job Location drjobs

Costa Mesa, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

REQUIRED:
Radiology diagnostic testing scheduling experience (Required) e.g. mammogram DEXA Xray Ultrasound CT MRI Nuclear Medicine.
Health insurance verification knowledge
PREFERRED:
Epic EMR experience.

Duties: Job Summary:The Customer Service Specialist serves our patients members and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member precerti cation to ensure coverage for appointments and medical care. With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Skills: Required Skills & Experience:One (1) three (3) years of customer service experience.
Preferred Skills & Experience:N/A
Keywords:
Education: Required Education:High School Diploma or equivalent

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.