Customer Service Specialist I
Customer Service Specialist I
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Radiology diagnostic testing scheduling experience (Required) e.g. mammogram DEXA Xray Ultrasound CT MRI Nuclear Medicine.
Health insurance verification knowledge
PREFERRED:
Epic EMR experience.
Duties: Job Summary:The Customer Service Specialist serves our patients members and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member precerti cation to ensure coverage for appointments and medical care. With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Job Responsibilities:
Skills: Required Skills & Experience:One (1) three (3) years of customer service experience.
Preferred Skills & Experience:N/A
Keywords:
Education: Required Education:High School Diploma or equivalent
Employment Type
Full Time
